Problem with Multi Trigger
Problem with Multi Trigger
Hi,
I'm having problems turning on the Multi Trigger Mode on my new Moog Model D. When apply the technique described in the manual (turning on the Model D while holding a D major chord (D3, F#3, A3)), nothing changes and the Model D is still in legato mode.
Any recommendations?
Thanks
I'm having problems turning on the Multi Trigger Mode on my new Moog Model D. When apply the technique described in the manual (turning on the Model D while holding a D major chord (D3, F#3, A3)), nothing changes and the Model D is still in legato mode.
Any recommendations?
Thanks
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- Posts: 254
- Joined: Sun Apr 17, 2016 2:25 pm
Re: Problem with Multi Trigger
Oh God I hate these "hold this combination of keys and power on" things!
Are you sure you're hitting the 3's (D3, F#3, A3) rather than an octave up or down?
I don't know the answer, but I suspect an email to Moog Support might resolve the problem quicker than posting on here.
Good luck!
Are you sure you're hitting the 3's (D3, F#3, A3) rather than an octave up or down?
I don't know the answer, but I suspect an email to Moog Support might resolve the problem quicker than posting on here.
Good luck!
Re: Problem with Multi Trigger
Hello!
There are some cases in Germany. There should be a software update. They are working on it. Too bad, something like that should not happen.
Greetings from Hamburg
There are some cases in Germany. There should be a software update. They are working on it. Too bad, something like that should not happen.
Greetings from Hamburg
Re: Problem with Multi Trigger
Thanks for the replies! I'll contact Moog Support, as it seems to be a hardware problem!
Re: Problem with Multi Trigger
For what it's worth I'm having no trouble switching between the 2 settings on mine. I hope you can get your issue resolved.
Re: Problem with Multi Trigger
Are there any news? Since I reported the error now 3.5 weeks have passed. It should nevertheless be possible to adapt the software within this time to the tolerance of the components. Customers who have already opted for a purchase should have priority. My confidence in the quality promise is decreasing day by day. If the superior sound was not, I would have already sent the instrument back.
Re: Problem with Multi Trigger
Update received. - Problem solved. - All good! - Thanks Moog! Now the fun is really going on!
Re: Problem with Multi Trigger
So there is a software update? I seem to be having the same issue on my Model D. Is the update available from somewhere to be downloaded?ozzylator wrote:Update received. - Problem solved. - All good! - Thanks Moog! Now the fun is really going on!
Re: Problem with Multi Trigger
You should contact moog support - they can you provide you a download link. I had the same issue but after the update, everything works fine.
Re: Problem with Multi Trigger
I got the update directly from the Moog service, but should be provided on the homepage. If you send me a message with your mail address, I can send you the files. I hope Moog has no problem with that. The more lucky users, the better.Petur wrote:So there is a software update? I seem to be having the same issue on my Model D. Is the update available from somewhere to be downloaded?
Re: Problem with Multi Trigger
Thanks! But I got the update from moog tech support as well already.ozzylator wrote:I got the update directly from the Moog service, but should be provided on the homepage. If you send me a message with your mail address, I can send you the files. I hope Moog has no problem with that. The more lucky users, the better.Petur wrote:So there is a software update? I seem to be having the same issue on my Model D. Is the update available from somewhere to be downloaded?
Re: Problem with Multi Trigger
Having the same problem - glad to know it's an easy fix - multi trigger will be a handy mode
Awaiting Moog's reply on it..
Awaiting Moog's reply on it..
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- Joined: Thu Jun 16, 2016 3:08 am
Re: Problem with Multi Trigger
Same issue here in Tel Aviv as well, waiting for the download link.
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- Posts: 4
- Joined: Thu Jun 16, 2016 3:08 am
Re: Problem with Multi Trigger
OK, the firmware update solved the problem. I was the first person according to Moog who had issues with updating the firmware over MIDI though (bricking the device for a short period of time, sweaty palms), the combination of Mac/Sysex and the Roland UM-1G USB to MIDI interface does not work. A Motu Micro Express worked fine though.
Re: Problem with Multi Trigger
Interesting .. I'm on a Mac and used a Roland UM-One with c6 sending sysex and the update went fine..