Sub 37 Firmware 1.0.2 Bugs

Everything Sub.
User avatar
jido-genshi
Posts: 119
Joined: Sat Apr 05, 2014 5:05 pm
Location: Portland Oregon by way of Los Angeles
Contact:

Re: Sub 37 Firmware 1.0.2 Bugs

Post by jido-genshi » Mon Sep 01, 2014 2:33 pm

mmarsh100 wrote:A different view: after some trouble getting 1.0.2 onto the 37, it is now rock solid. I have had zero issues with freezes.
Well, I too thought it was rock solid; that lasted about 3 days before my old Boom Bah crash came back.

And yes, it's not just that specific preset, it must have something to do with the way the sound is actually made (looping envelops while sequencing? I don't know.) The strange thing for me though is, it ONLY does happen with that preset in my case. I've already made my own, fairly complex sounds (even in Firmware 1.0.1) with looping envelops while sequencing, etc. and it doesn't freeze on me. The reason I will not remove the Boom Bah preset is because I am trying to troubleshoot this to see if I can figure out exactly what is causing the freeze (that obsession comes from years of working as a product test manager.)

Toom
Posts: 84
Joined: Fri Aug 22, 2014 4:38 pm

Re: Sub 37 Firmware 1.0.2 Bugs

Post by Toom » Mon Sep 01, 2014 2:51 pm

I've noticed that it won't freeze patches that are prone to freezing if:

—You hold a key while switching to that patch
—You wait till the note has passed through the envelope before switching the patch.

It will freeze if:

—The note is not pressed but is going through the envelope as you switch to the patch.

I've tested this repeatedly and this is how I manage to freeze or not freeze these patches. (Boom Bah, or other patches that are freezing)

User avatar
jido-genshi
Posts: 119
Joined: Sat Apr 05, 2014 5:05 pm
Location: Portland Oregon by way of Los Angeles
Contact:

Re: Sub 37 Firmware 1.0.2 Bugs

Post by jido-genshi » Mon Sep 01, 2014 5:11 pm

Toom wrote:I've noticed that it won't freeze patches that are prone to freezing if:

—You hold a key while switching to that patch
—You wait till the note has passed through the envelope before switching the patch.

It will freeze if:

—The note is not pressed but is going through the envelope as you switch to the patch.

I've tested this repeatedly and this is how I manage to freeze or not freeze these patches. (Boom Bah, or other patches that are freezing)
Very interesting and insightful find! I will test this as well. I'll admit I haven't been testing this issue as much as I had planned on because I've been having too much fun creating music, but this is a pretty serious issue and hopefully it'll get resolved soon!

Amos
Posts: 2438
Joined: Wed Jul 23, 2003 3:11 pm

Re: Sub 37 Firmware 1.0.2 Bugs

Post by Amos » Tue Sep 02, 2014 7:20 pm

hey all, I've fixed this freeze bug! It was indeed related to patches with envelope Latch turned on... and also related to the behavior of switching presets while the EG is in its Release phase.

I will make a test build in the morning; I'd love to send it to a couple folks from this thread to confirm that it works for you as well.
If you'd like to test the fix please get in touch.

Cheers,

Amos
Last edited by Amos on Tue Sep 02, 2014 8:40 pm, edited 1 time in total.

Toom
Posts: 84
Joined: Fri Aug 22, 2014 4:38 pm

Re: Sub 37 Firmware 1.0.2 Bugs

Post by Toom » Tue Sep 02, 2014 8:06 pm

Nice one Amos!

I'm definitely interested in testing it out. Keep me posted.

User avatar
jido-genshi
Posts: 119
Joined: Sat Apr 05, 2014 5:05 pm
Location: Portland Oregon by way of Los Angeles
Contact:

Re: Sub 37 Firmware 1.0.2 Bugs

Post by jido-genshi » Tue Sep 02, 2014 10:40 pm

Amos wrote:hey all, I've fixed this freeze bug! It was indeed related to patches with envelope Latch turned on... and also related to the behavior of switching presets while the EG is in its Release phase.

I will make a test build in the morning; I'd love to send it to a couple folks from this thread to confirm that it works for you as well.
If you'd like to test the fix please get in touch.

Cheers,

Amos
I'm interested as well; sent a private message with my email address. Thanks for the support!

bartleby
Posts: 56
Joined: Sat Aug 30, 2014 2:20 am
Location: berlin

Re: Sub 37 Firmware 1.0.2 Bugs

Post by bartleby » Sat Sep 06, 2014 10:21 am

ok, so i downloaded and installed v1.0.3 from this thread and used it for a couple of hours today.

the good news:
i had no more freezes while switching between patches.
(instead a had a few hanging notes when switching patches while in sequencer latch mode)

the bad news:
i did have three temporary freezes while playing back internal sequences using sequencer latch mode. all three times, playback stopped, the s37 was completely unresponsive for a while, and then resumed playing the sequence again.

also, panel mode still doesn't always seem to read the current position of the rotary switches (mod1/2 source and osc1/2 octave).

User avatar
BrufordRules
Posts: 103
Joined: Sat Feb 26, 2011 3:03 pm

Re: Sub 37 Firmware 1.0.2 Bugs

Post by BrufordRules » Sun Sep 07, 2014 7:46 am

Finally I could play my Sub 37 for a little while and the first problem I found was that after activating PANEL button the synth doesn't read all parameters properly i.e. LFO waveform and oscillators octave. I think this issue was commented by someone else previously.

I have to try the Presets issue.

Cheers

gencomprodukts
Posts: 105
Joined: Sun Sep 08, 2013 9:53 am
Location: Paris
Contact:

Re: Sub 37 Firmware 1.0.2 Bugs

Post by gencomprodukts » Mon Sep 08, 2014 2:02 pm

Hi,
Just to know, should i send all previous firmware updates before sending the 1.0.3
Since the 1.0.1 & 1.0.2 are available on Moogmusic.com, i was wondering...
Thanks in advance.
MOOG Memorymoog+, Sub 37, CP251, ROLAND SH-1, SH-2, SH-7, SH101, Juno 60, SVC350, TR808, SCI Prophet 5 Rev.3.1, KORG Mono/poly, KR55, OBERHEIM SEM, WALDORF Microwave 1, DSI Prophet 08 Desktop PE, BOSS DR-55, BassBot TT303, AKAI MPC1000 JJOS2XL.

Amos
Posts: 2438
Joined: Wed Jul 23, 2003 3:11 pm

Re: Sub 37 Firmware 1.0.2 Bugs

Post by Amos » Mon Sep 08, 2014 2:32 pm

gencomprodukts wrote:Hi,
Just to know, should i send all previous firmware updates before sending the 1.0.3
Since the 1.0.1 & 1.0.2 are available on Moogmusic.com, i was wondering...
Thanks in advance.
No, this is not needed. You can update directly to 1.0.3.

gencomprodukts
Posts: 105
Joined: Sun Sep 08, 2013 9:53 am
Location: Paris
Contact:

Re: Sub 37 Firmware 1.0.2 Bugs

Post by gencomprodukts » Mon Sep 08, 2014 2:37 pm

All right, thanks for your answer Amos.
MOOG Memorymoog+, Sub 37, CP251, ROLAND SH-1, SH-2, SH-7, SH101, Juno 60, SVC350, TR808, SCI Prophet 5 Rev.3.1, KORG Mono/poly, KR55, OBERHEIM SEM, WALDORF Microwave 1, DSI Prophet 08 Desktop PE, BOSS DR-55, BassBot TT303, AKAI MPC1000 JJOS2XL.

Post Reply