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Firmware update OS 1.03 to 3.21

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Re: Firmware update OS 1.03 to 3.21

Postby art507 » Wed Nov 15, 2017 11:45 am

At this page you can see that the latest OS is 3.21.

https://www.moogmusic.com/downloads?cat ... roduct=203

But I think you should to contact with the Moog support first, and then READ VERY CAREFULLY the instructions in the document that goes with the OS update.
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Re: Firmware update OS 1.03 to 3.21

Postby stiiiiiiive » Wed Nov 15, 2017 12:04 pm

For stage version, indeed, but I'm not sure Tribute versions are numbered the same...
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Re: Firmware update OS 1.03 to 3.21

Postby art507 » Wed Nov 15, 2017 12:11 pm

You can see it "v3.2.1 Firmware for Little Phatty Tribute Edition" at the same page :D
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Re: Firmware update OS 1.03 to 3.21

Postby stiiiiiiive » Wed Nov 15, 2017 6:42 pm

I feel stupid: I've been looking for it and now I can see it in one second :D
Sorry!
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Re: Firmware update OS 1.03 to 3.21

Postby Pienisti » Sun Nov 26, 2017 10:40 am

Okay, could somebody explain what this means: If your LPTE is still on OS v1, then you cannot update the firmware before first upgrading the hardware. So how do i update the hardware!?
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Re: Firmware update OS 1.03 to 3.21

Postby paramnesia » Mon Nov 27, 2017 1:21 pm

Pienisti wrote:Okay, could somebody explain what this means: If your LPTE is still on OS v1, then you cannot update the firmware before first upgrading the hardware. So how do i update the hardware!?


From the Little Phatty product upgrade page, select the Stage to Stage 2 upgrade option. I think the upgrade swaps the main digital board for a newer one.
https://www.moogmusic.com/products/phat ... y-upgrades

Given the age of the product, I would contact Moog SVC directly, start with Adam, he helped me turn around my Sub37filterpot PCB last year.

http://www.moogmusic.com/support/service

Adam Pryor, Service Contact
[email protected]
828-251-0090 ext. 246

Taylor Mott, Service Manager
[email protected]
828-251-0090 ext. 217

Harrison Street, Service Technician
[email protected]
828-251-0090 ext. 221

Noah Jolly, Service Technician
[email protected]
828-251-0090 ext. 204
Sub37TE V1.2 / 4 X CP-251, 3 x MF-104M, MF-102, MF-107, MF-108M, 4 x Mother32 + 5 x 104HP Eurorack, Windows 7 - 64 Bit | Ableton Live 9.5 + MaxMSP https://www.modulargrid.net/e/racks/view/458782
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Re: Firmware update OS 1.03 to 3.21

Postby art507 » Tue Nov 28, 2017 10:27 am

1) LPTE is a Tribute Edition , it's not a STAGE version . Probably, the Stage to Stage II upgrade is only for a STAGE versions.

2) It is a very good idea contact with the Moog Service :wink:
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