I'm sorry but, the way this thing is being handled seems "amateurish" to me, at best...
Not thoroughly tested, and non working updates on SP, unavailable on Mac, etc...
Maybe Moog Music should hire an external software company to do a proper, and cross-platform functionning firmware update ?
Because from a company that has a reputable name like Moog, frankly, this looks like botched up work.
Let's hope the upcoming Minitaur doesn't suffer from another badly implemented MIDI interface...?
I'm sorry to be so harsh, but I put myself in someone else's shoes, having spent close to $1K (including taxes) for a very buggy Slim Phatty (to the point of being unreliable in a live situation), from a company that is known for producing high priced, and usually high quality instruments. And even though this could be considered the "affordable" line of products from Moog, it's no excuse for producing "flawed" and untested models.
You would NEVER
see this kind of thing from Roland, Korg, Clavia, or any other reputable company. Moreover, the MIDI standard has been around for close to 30 years now! You'd think (real) software engineers would know how it works, in every little details, by now ?
Again, I'm sorry to be so mad, but I really hate shoddy work... But I admire the work done by Rudi Linhardt on the MIDI interface and system software for the Voyager. No stuck notes, or non-working firmware updates there!
Maybe I'll get banned from this forum for this, and maybe I got off on the wrong side of the bed this morning, but I had to say it...