Poor response

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Waagnes
Posts: 1
Joined: Wed Sep 16, 2015 10:21 am

Poor response

Post by Waagnes » Wed Sep 16, 2015 10:28 am

I got a Theremini with poor response from my hand motions. There is a constant flutter when I hold a pitch with my hand at more than roughly a decimeter from the pitch antenna. The unit is impossible to play now, even just for effects. Poor response also goes for the Moog Support team, as none of my mails have been answered. And it's quite sometime since I have sent them.

Anyone got any idea what I might do?

Control_Voltage
Posts: 119
Joined: Mon Sep 16, 2013 12:59 pm

Re: Poor response

Post by Control_Voltage » Fri Sep 18, 2015 4:45 pm

Hi there,

Andy from Moog Tech Support here!

I am sorry you are having trouble with your theremini, and for your difficulties in reaching us.

Please contact our Tech Support Department directly and we will be happy to assist you with this issue in a timely fashion:


Andy Hughes, Service Manager
[email protected]
828-251-0090 xt 221

Nate Marino
[email protected]
xt. 204

Taylor Mott
[email protected]
xt. 217

Thank you,
Andy Hughes
Service Department Manager
Moog Music, Inc.

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