problems with calibration?

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rmaiolo
Posts: 2
Joined: Thu Aug 27, 2015 1:00 am

problems with calibration?

Post by rmaiolo » Thu Aug 27, 2015 1:30 am

Seems like when I try to run calibration and stand 4' or more away, a tone always persists..is this normal?

after calibration, the pitch always seems jumpy as well...

Control_Voltage
Posts: 119
Joined: Mon Sep 16, 2013 12:59 pm

Re: problems with calibration?

Post by Control_Voltage » Fri Aug 28, 2015 4:13 pm

Hi there,

Andy from Moog Tech Support here! Please contact us directly for support with this issue:

Andy Hughes, Service Manager
[email protected]
828-251-0090 xt 221

Nate Marino
[email protected]
xt. 204

Taylor Mott
[email protected]
xt. 217

Thanks,
Andy Hughes
Moog Music, Inc.

rmaiolo
Posts: 2
Joined: Thu Aug 27, 2015 1:00 am

Re: problems with calibration?

Post by rmaiolo » Sat Aug 29, 2015 12:59 pm

Thanks Andy,

I didn't think you'd be open over the weekend so just left a message.

Another thing I wanted to document before I forget, when running the firmware update to 1.1.1, the theremini display does nothing...

I send the erase, theremini screen goes blank, but if I turn the unit off..then on again, it goes through what appears to be the erase process.

After sending the new firmware update, unit does not restart, but after a manual restart I belive things are ok...just seemed very odd and wanted to mention that as well..not sure if it's indicative of any defects..

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