Moog One 16 - Hangs after start

Polyphonic Analog Synthesizer
Post Reply
Thomas 22
Posts: 3
Joined: Sun Jan 30, 2022 11:54 am

Moog One 16 - Hangs after start

Post by Thomas 22 » Sun Jan 30, 2022 12:28 pm

I received my new Moog One 16 on Tuesday.
Everything worked Tuesday through Thursday.
On Friday, after the start, the display remained dark.
The solution was to press a button above the display.

Today, on Sunday, the Moog One didn't start anymore.
After switching on, the fan went to the highest level. So far OK. But then he stayed like that. The Moog did not start.
Switching it off and switching it on again helped.

The history time has been reset from a few hours to 10 minutes return.

Then I switched it off and on again 4 times to test it. Everything worked properly.

What is the problem?

Thomas 22
Posts: 3
Joined: Sun Jan 30, 2022 11:54 am

Re: Moog One 16 - Hangs after start

Post by Thomas 22 » Sat Feb 12, 2022 5:29 am

I reinstalled the firmware on 02/07/2022 (v1.4.0 first - v1.4.0 reinstalled on top of it) and created a new user space on 02/08/2022 (as recommended by Moog Support).
Since then no more errors have occurred.
The Moog One 16 works without any problems.

Iaamusic
Posts: 145
Joined: Fri Oct 28, 2016 12:26 pm

Re: Moog One 16 - Hangs after start

Post by Iaamusic » Sat Feb 12, 2022 4:53 pm

Glad to hear that. :D

Post Reply