Hanging Note / Stuck Note

Polyphonic Analog Synthesizer
Post Reply
slufter87
Posts: 4
Joined: Sun May 17, 2020 3:51 pm

Hanging Note / Stuck Note

Post by slufter87 » Fri May 29, 2020 9:43 am

Hi all!

Moog One 8 Voice.
Firmware 1.3.0

I have an issue with hanging notes / stuck notes.
I cannot reliably reproduce this, but it happens once every 30/45 minutes of play or so. This is quite a bit.
The only way to kill the hanging note is to hit do a MIDI panic by hitting both Octave Up and Octave Down buttons.

While I'm playing the keyboard, one note will suddenly act as though a sustain pedal has been activated. This happens to one single note. You can retrigger the note, and the envelope will work as normal except that it has a 100% Release, and the note lingers. Really noticeable and will completely ruin a performance.

Any ideas on what this could be? Any fixes?

- - - - - - - - -

SIDE NOTE (Do I keep or return the One?):

Today is my last day if I want to return the Moog One to Sweetwater. I am SO close to returning this synth. I LOVE the sound, and the design is amazing. But all of the bugs I'm experiencing (yes there are a lot more) and unstable tuning is driving me nuts.

Keeping the synth means I have faith that these issues will be resolved with firmware updates. I want to have that faith, but it's a big gamble with the price tag and time frame. I can't reliable use this synth live AT ALL. No way would I risk having dropped voices, hanging notes, OS crash and restart (happened twice now), etc. It can be a hassle recording too having to redo performances due to the bugs. But when I sit down and explore this thing... I get totally lost, make and save tons of beautiful presets, and when it works, it tracks really well. I'm really on the fence about this!

Any advice on this is appreciated! Thank you!

User avatar
till
Posts: 1209
Joined: Tue Nov 22, 2005 6:17 pm
Location: south-west Germany
Contact:

Re: Hanging Note / Stuck Note

Post by till » Fri May 29, 2020 6:10 pm

No hanging notes here for months.
Do you have MIDI connections connected when this happens?
keep on turning these Moog knobs

Sequence:
Prodigy * minimoog '79 * Voyager * MF102 * MF103 * MF104z * MP201 * Taurus 3 * Minitaur * Sub Phatty * MF105 * Minimoog 2017+ MUSE * One 16

Iaamusic
Posts: 122
Joined: Fri Oct 28, 2016 12:26 pm

Re: Hanging Note / Stuck Note

Post by Iaamusic » Sun May 31, 2020 1:04 pm

[/quote]Do you have MIDI connections connected when this happens?[/quote]

That’s what I’d check too. Whenever I’ve had a stuck note it’s always been DAW issue.

slufter87
Posts: 4
Joined: Sun May 17, 2020 3:51 pm

Re: Hanging Note / Stuck Note

Post by slufter87 » Thu Jun 04, 2020 12:44 am

till wrote: Fri May 29, 2020 6:10 pm No hanging notes here for months.
Do you have MIDI connections connected when this happens?
Hi! Thanks for the response!
No MIDI connections of any sort. I get hanging notes almost every time I use the Moog One, and there are no input connections whatsoever - only a pair of headphones or 1/4" cables out to my mixer/recording gear.

I just recorded an example of the hanging note happening so you can hear what it sounds like. Again, no inputs (no MIDI, no sustain pedals, nothing. Just audio out to my interface). After 10 minutes of playing the keyboard, I got a hanging note. I have not noticed if it is the same voice that hangs each time, but the hanging notes can be different keys on the keyboard, this time it was a D#, but other times it has been an A, for example.

Listen here if you're curious: https://soundcloud.com/slufter/moog-one ... llykM0X52u

Thanks for reading and helping!
(Oh, and as you may have guessed, I didn't return it!)

Post Reply