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Moog One Bugs

Polyphonic Analog Synthesizer

Re: Moog One Bugs

Postby [email protected] » Thu Mar 07, 2019 11:27 am

Master Effects Issues

I would first like to say I am enjoying the Moog One immensely. It is a masterful instrument beyond even my wildest dreams of what I thought would be possible. You folks have certainly out done yourselves. Congrats and thank you.

I am currently operating the most recent Firmware, v1.0.3. During the live stream for this update Michael Ashton and Nick Valente were kind enough to address an issue I noticed concerning building feedback seemingly coming from the Master Effects (around the 26 minute mark in the video). I have been exploring it further and have pin pointed the source. In the live stream I had mentioned the preset ‘Apollo Strings’, which has an Eventide Shimmer Reverb. The PITCH DECAY parameter is set to “PITCH+REVERB FRZ”. When this preset is selected and without triggering a key the Master Effect is picking up the background noise and creating what I would describe as a feedback loop. It continues to build to audible sound even with the Master volume at 50% or lower. Within about 15 minutes it is louder than the preset itself. This seems strange since the freeze function does not freeze a pitch or reverberation unless it is played before any decay is turned up to “FREEZE” (is that by design?). All of this occurs with the NOISE REDUCTION set to -24db. It will also continue to build even when the Master effect is turned OFF. Choose ‘Apollo Strings’, don’t hit any keys, wait until the noise becomes audible, turnoff master effects for several minutes and turn it back on. Before you do, turn the Master Volume down, because it will be blaring loud. Is the Master Effect receiving signal when not engaged? I have noticed this with each of the five different types of Eventide Reverbs. Other effects also react to the noise. Flanger and Phaser are most noticeable. However, it is only audible with these effects when the Master Volume is turned up to extreme levels. The delay effects can also produce growing audible feedback from background noise alone, which also effects the Synth Effects. The Delay that is most noticeably affected by a background noise generated feedback loop is the Tape Delay.

The Noise Reduction has helped a great deal with this issue. I hope more can done. More Noise Reduction? Does the FREEZE function only work if a note is first played then the DECAY/FEEDBACK is turned up to FREEZE? If so, why would the back ground noise trigger a freeze and growing loop of feedback when a preset or effect is selected with such parameters and a note has note not yet been triggered? Specifically, in the ‘Apollo Strings’ preset, the Freeze is saved as part of the preset and without triggering a note the background noise feedback loop occurs.

I’m sorry this is so lengthy. I just wanted to do my best to be as specific as possible. I hope this does not seem critical or unappreciative. I truly love the Moog One and the effects are spectacular. The whole thing is spectacular. I can’t imagine the amount of time, thought and energy that went into creating this instrument. And to whom ever created “Apollo Strings”, I love it. Great preset. I’m sorry that singled out this preset. This issue is not unique to this preset. Thank you.
I like bass, synths and FX. Food is good too.
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Re: Moog One Bugs

Postby [email protected] » Thu Mar 07, 2019 11:30 am

Arpeggiator and Sequencer Clock Issues

Hello! I am very much enjoying the magnificent beast that is the Moog One. It is a fine and spectacular instrument. There is just one small thing I noticed concerning the ARPEGGIATOR and SEQUENCER. I’m currently operating the most recent Firmware v1.0.3.

When selecting the CLOCK TIMING of either the ARPEGGIATOR or SEQUENCER, the triplet is twice as fast as it should be. For example, if a set the BPM to 60 and select 1/8 as my CLOCK DIVISION and TRIPLET as my CLOCK TIMING then I should hear three notes trigger per beat/click. However, this Is not the case. I hear what would be a sextuplet or sixteenth note triplet or six notes per beat/click. This is the case for all TRIPLET CLOCK TIMING across all CLOCK DIVISIONS. Twice as many notes play per beat then there should be. This occurs whether or not you SYNC the ARPEGGIATOR or SEQUENCER to the MASTER CLOCK. At least this my understanding in terms of music theory. The rule being a triplet is a grouping of three notes of equal rhythmic value spaced evenly where only two should fit if played straight. So for a whole note triplets you would hear three note triggered across eights beats. Half note triplets would be three notes per every four beats. Quarter note triplets would have three notes per every two beat. Eighth note triplets would be three notes per every beat. Sixteenth note triplets would three notes per every half beat (or six per beat). And 32nd note triplets would be tree notes per every quarter beat (or 12 notes per beat). Thanks!
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Re: Moog One Bugs

Postby pitchdrifter » Fri Mar 08, 2019 2:54 am

I'm encountering issues with voice panning between the L and R main outputs.

The INIT patch, for example, sometimes it's centered, sometimes it's very left heavy (9 to 12 db difference between L and R).
This appears to change with reboot (e.g. from left heavy to right heavy, or, perfect center for a change) for most patches.
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Re: Moog One Bugs

Postby vwizz » Fri Mar 08, 2019 3:08 am

Would it be possible to have a regular follow-up (a monthly update?) on the bugs corrections?
The “tunnel effect” seems to have increased and having no more updates nor news from Moog is not reassuring.
I wouldn’t want the One to end up like the A6 with a long list of unsolved issues.
I must say the experience of waiting 6 months (so far) for a synth and reading A LOT of bad press around it has really tampered my initial enthusiasm .
And that is with me struggling and trying to stay positive...
But no news + poor music on the net (not the machine’s fault hopefully... still frustrating!) + no way to see/try the synth + more than 6 months wait = negative vibes in the end :(
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Re: Moog One Bugs

Postby Iaamusic » Fri Mar 08, 2019 5:01 am

I agree with your point on the update timeline.

I ordered last October in the UK, and some of the hassle with bugs got to me too, in fact I nearly cancelled my order and go prophet x. Now it’s actually here in my studio I’d say three things:

1/it’s a wonderfully sounding synth at its core. I have a model D and a prophet 6 to compare against and can state that it’s a great sounding - just oscillator into filter and no FX it’s sawtooth is rasping as it ought and the triangle and pulse are pure and rounded. The SVF and the ladder work so well together. So at its core, it’s a lovely sounding synth.

2/ it’s modulation capability’s are off the scale for a poly analog. This is why it’s a work in progress. After establishing the point above to my satisfaction (if it sounds poor then no amount of extras will help) it was for this sound design complexity that I went for the one. It leaves the model D and P6 miles behind. In fact it’s like layering a Kronos and a P6! I think this is why some of the videos have not hit the spot. People are applying awesome modulations but producing (in my view) unmusical sounds. I think a demo starting with purer sounds and then working through more complex routings would have been better. I may do this actually when I have some time.

3/ it’s a beautiful user interface. It really is a joy to create sounds and play, the performance control is exceptional. I’m only four hours in so far, but I can’t imagine an analog synth sound that I couldn’t get close to with it.

So,yes, I think more regular communication from Moog after the initial flurry would be welcome particularly on completing the I/O and midi.

Just my opinion so far. I’ll be doing a full demo review later with sounds.
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Re: Moog One Bugs

Postby PhilAiken » Wed Mar 13, 2019 3:52 pm

pitchdrifter wrote:I'm encountering issues with voice panning between the L and R main outputs.

The INIT patch, for example, sometimes it's centered, sometimes it's very left heavy (9 to 12 db difference between L and R).
This appears to change with reboot (e.g. from left heavy to right heavy, or, perfect center for a change) for most patches.


Have not seen that other than one time that a stereo insert return was coming back on one side. Shot in the dark, but rule that out.
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Re: Moog One Bugs

Postby Iaamusic » Wed Mar 13, 2019 5:25 pm

Neither have I, is it the same through the headphone outs?
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