Some keys not working on Subsequent 37

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MicahMoog
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Some keys not working on Subsequent 37

Post by MicahMoog » Thu Jul 21, 2022 12:17 pm

A bit of a strange one here. Recently some of the keys stopped working on my Subsequent 37. Mechanically, they're fine. They just stop producing sound. Adding to the mystery, it's every 8th key, chromatically, that doesn't work: C1, A-flat1, E2, C3, and A-flat3. Any thoughts on what's causing this? Something I can fix, take it to my local tech, or send it back to Moog?

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RobustAmerican
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Re: Some keys not working on Subsequent 37

Post by RobustAmerican » Thu Jul 21, 2022 3:22 pm

Do the keys in question work when you play it from a controller? I would definitely contact Moog support but if it works via midi then at least you can keep on truckin' in the meantime.

MicahMoog
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Re: Some keys not working on Subsequent 37

Post by MicahMoog » Thu Jul 21, 2022 5:00 pm

Good question. I just checked, and I can trigger those notes from another midi controller. So, I'm guessing that means its a keyboard issue on the Moog then.

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till
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Re: Some keys not working on Subsequent 37

Post by till » Fri Jul 22, 2022 12:32 pm

MicahMoog wrote: Thu Jul 21, 2022 12:17 pm A bit of a strange one here. Recently some of the keys stopped working on my Subsequent 37. Mechanically, they're fine. They just stop producing sound. Adding to the mystery, it's every 8th key, chromatically, that doesn't work: C1, A-flat1, E2, C3, and A-flat3. Any thoughts on what's causing this? Something I can fix, take it to my local tech, or send it back to Moog?
Every 8th? Sounds like a broken line in the flat cable or not proper connecting connector of the keyboard data line. If you know what to do, you can check this yourself.
keep on turning these Moog knobs

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