Can't get a reply from Moog

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Diode
Posts: 27
Joined: Sat Jul 28, 2018 3:48 am

Can't get a reply from Moog

Post by Diode » Tue May 04, 2021 6:20 pm

Hi all at Moog/forum users,

This is a message to anyone that works for Moog, and/or anyone who uses the forum that can help please...

I have a registered Moog Sub Phatty, and sometimes send a message to Moog via main website.

I have not had a reply for 6 months approx.

I understand that the World is in the middle of a pandemic, so I am cool if you are short staffed.

If the above is the case could I suggest a message is put up on your website advising expect delays when contacting us.

Anyway, does anyone know if the Moog servers are down, hence slow or no replies?

If anyone could help please I would appreciate this, as being a novice synth player, I sometimes reply on experts messaging me with their appreciated advice.

Thanks,

Diode.

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Montfrooij
Posts: 117
Joined: Sun Feb 02, 2020 4:12 pm
Location: Netherlands
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Re: Can't get a reply from Moog

Post by Montfrooij » Wed May 26, 2021 4:40 am

I usually send them an email (twice so far about registration) and got instant reply.
Not sure if they have staff for regular questions though.

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