Sub37 Electrical Hum Issue

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jtmatchett
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Sub37 Electrical Hum Issue

Post by jtmatchett » Wed Mar 15, 2017 6:50 pm

Hum
Hum
Has anyone else had electric noise issues with the Audio Out on their Sub37? A few days ago I noticed a 60hz (and higher) hum coming from my Sub37. It is not a ground loop issue as all my other equipment is plugged into the same outlet with no issues. I've tried plugging directly into my Apollo interface as well as leaving it plugged in through my mic pre. Any ideas?

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bichuelo
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Re: Sub37 Electrical Hum Issue

Post by bichuelo » Thu Mar 16, 2017 11:28 am

Have you tried using the Sub 37 alone with headphones only?
http://audiotecna.info
T-III, Voyager, VX-351, Slim Phatty, Model D, Sub Phatty, Subsequent 37, Minitaur, all moogerfoogers and minifoogers, EW+, Theremini, Model 15, Filtatron, Animoog, Model D App, iOS 11 Mother-32, DFAM, Werkstatt, Win7, High Sierra

jtmatchett
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Re: Sub37 Electrical Hum Issue

Post by jtmatchett » Thu Mar 16, 2017 11:40 am

Yes and no issue on headphone out. Called Sweetwater Tech Support and they said there is a known issue with Sub37 Audio Out and they have had good results switching from a TS cable to a TRS cable. Super odd, given it's an unbalanced out but I'll give it a shot.

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bichuelo
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Re: Sub37 Electrical Hum Issue

Post by bichuelo » Thu Mar 16, 2017 12:09 pm

Yes that has worked for me on some Moogs

This is something that seems to happen only to gear with analog oscillators

Check out this thread: viewtopic.php?f=11&t=15694&hilit=tape+ground

That might be able to fix it
http://audiotecna.info
T-III, Voyager, VX-351, Slim Phatty, Model D, Sub Phatty, Subsequent 37, Minitaur, all moogerfoogers and minifoogers, EW+, Theremini, Model 15, Filtatron, Animoog, Model D App, iOS 11 Mother-32, DFAM, Werkstatt, Win7, High Sierra

jtmatchett
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Joined: Wed Feb 08, 2017 1:45 pm

Re: Sub37 Electrical Hum Issue

Post by jtmatchett » Thu Mar 16, 2017 2:39 pm

This issue was resolved by switching to a TRS - TRS cable. Thanks for the help!

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dirx808
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Re: Sub37 Electrical Hum Issue

Post by dirx808 » Sat Mar 25, 2017 12:06 pm

I was having the same problem, low-level buzzing. I'm running the Sub into some MFs so the TRS trick didn't work for me. Fixed it with an Ebtech Hum X on the AC line. Super quiet now!
New Moogs: Sub 37, Minitaur - Ableton Live 9, Cubase 9, WaveLab 9 - Duet, UAD Apollo Twin + Octo - MacBook Air (10.11.6), Mac mini x2 (10.12.3) - MiniFooger Delay (x2), Drive and Chorus -- Legacy: Prodigy (Rev. 1), Juno-60, DX7 (Rev. 1 + Grey Matter E!)

Toom
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Re: Sub37 Electrical Hum Issue

Post by Toom » Thu Sep 07, 2017 9:39 am

I'm getting really bad hum, noise/static on my line out as well. Any other ideas how this can be helped/fixed? I've tried TRS cables and still nothing.

SuiGen
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Re: Sub37 Electrical Hum Issue

Post by SuiGen » Wed Sep 13, 2017 11:43 am

I just had to change the line in of my audiointerface from Hi-Gain to Lo-Gain to fix it

aas
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Re: Sub37 Electrical Hum Issue

Post by aas » Wed Nov 25, 2020 1:28 pm

jtmatchett wrote: Thu Mar 16, 2017 2:39 pm This issue was resolved by switching to a TRS - TRS cable. Thanks for the help!
Thanks, switching TR to TRS cable helps.
See my Subsequent 37CV noise floor before and after.
Pretty good, including USB cable plugged !

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Montfrooij
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Re: Sub37 Electrical Hum Issue

Post by Montfrooij » Thu Nov 26, 2020 8:48 am

Very interesting stuff.
This should be in the manual (have not checked if it is....)

svukotic
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Re: Sub37 Electrical Hum Issue

Post by svukotic » Sun Jan 10, 2021 3:50 pm

Ciao
I also have an identical problem that didn't appear right away, it gets on my nerves, hey man so that's Moog :oops: :oops: :oops: :evil: :evil: :twisted: :twisted: :roll: :roll: :idea: :idea: :idea: , such errors shouldn't happen just like firmware 2.0 for M32 which doesn't work for everyone

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