update bug sub 37 firmware 1.2?!

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lhesse
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update bug sub 37 firmware 1.2?!

Post by lhesse » Mon Apr 18, 2016 4:02 pm

I´ve just updated to firmware 1.2.
After that my sub 37 shows the correct firmware but gives out no more audio signals. What has happened?
Can somebody help?

paul_sub37
Posts: 186
Joined: Fri Oct 02, 2015 1:57 pm
Location: Wales,UK

Re: update bug sub 37 firmware 1.2?!

Post by paul_sub37 » Mon Apr 18, 2016 5:42 pm

Have you checked the mute button hasn't somehow become enabled?

Also, do you have any pedals connected? If so, try removing them.
My Sub 37 Patches - Sub 37 + Mother 32 + UR-44 + OS X 10.11/Ableton Live/Logic Pro X + Push 2

lhesse
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Location: Bonn, Germany
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Re: update bug sub 37 firmware 1.2?!

Post by lhesse » Mon Apr 18, 2016 5:53 pm

the mute button is not lighted, no pedal for volume control.

I have reinstalled the firmware again completely without a positive result.
Succesfull installation of firmware 1.2 is indicated but stille no sound.

paul_sub37
Posts: 186
Joined: Fri Oct 02, 2015 1:57 pm
Location: Wales,UK

Re: update bug sub 37 firmware 1.2?!

Post by paul_sub37 » Mon Apr 18, 2016 6:15 pm

More sanity checks (I'm sure you've tried some of these already):

check local control settings are all set to on
init the patch by holding the panel/init button
try panel mode
try headphones if only using main audio output and vice versa
turn the main volume knob in case it is storing a different value internally compared to where the physical knob is pointed

I know I mentioned before about pedals, but I'd make sure you have nothing in any socket other than the power and an audio out cable/headphones while you're trying to troubleshoot it.
My Sub 37 Patches - Sub 37 + Mother 32 + UR-44 + OS X 10.11/Ableton Live/Logic Pro X + Push 2

lhesse
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Joined: Wed Jan 13, 2016 2:42 pm
Location: Bonn, Germany
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Re: update bug sub 37 firmware 1.2?!

Post by lhesse » Tue Apr 19, 2016 12:50 am

I´ve Dome everything you suggested- still does nötig work. No Sound

lhesse
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Re: update bug sub 37 firmware 1.2?!

Post by lhesse » Tue Apr 19, 2016 5:01 am

Hi, thanks for the hints.
I´ve tried everything you´ve told me - and then suddenly - it worked again.
I´ve done that yesterday evening, too. Nothing happened.
Maybe electronic circuits have their own secret lifes.

Ludger

Blackout
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Joined: Mon Aug 26, 2013 9:19 am

Re: update bug sub 37 firmware 1.2?!

Post by Blackout » Tue Apr 19, 2016 9:00 am

lhesse wrote: I´ve tried everything you´ve told me - and then suddenly - it worked again.

Ludger
i hate it when that happens. you never know why its just started working again, and you live in the constant fear that it will just stop working again tomorrow and you wont know why it stopped either. or what to do that will get it started again like last time.

One time i left a synth, ate a pizza, came back and it was suddenly working....daym....

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