Hi!
My sub37 has started this weird behaviour, the output volume knob only goes from silence to a fixed volume level, i just can not control the amount, it's just off or a pre fixed value. And then i realised that the sustain knob of the Amplifier Envelope Generator has the same behaviour
- The latest firmware is installed: 1.1.27
- Tried both preset mode and panel mode
- Headphones output works ok
Is this faulty hardware??
Made this video so you can see with your eyes!!!
View My Video
Sub 37 volume & Sustain knob ISSUE
Sub 37 volume & Sustain knob ISSUE
MacbookPro 10.10.4 64 bit
Moog Sub 37
Motu Ultralite
Logic X / Live 9
Moog Sub 37
Motu Ultralite
Logic X / Live 9
Re: Sub 37 volume & Sustain knob ISSUE
As you are not stating it:
Is there a MIDI or USB cable connected while this is happening?
Is there a MIDI or USB cable connected while this is happening?
keep on turning these Moog knobs
Sequence:
Prodigy * minimoog '79 * Voyager * MF102 * MF103 * MF104z * MP201 * Taurus 3 * Minitaur * Sub Phatty * MF105 * Minimoog 2017+ MUSE * One 16
Sequence:
Prodigy * minimoog '79 * Voyager * MF102 * MF103 * MF104z * MP201 * Taurus 3 * Minitaur * Sub Phatty * MF105 * Minimoog 2017+ MUSE * One 16
Re: Sub 37 volume & Sustain knob ISSUE
For the video example no cables connected, only power and audio out...
...tried with usb connected and still same prob.
thanks
...tried with usb connected and still same prob.
thanks
MacbookPro 10.10.4 64 bit
Moog Sub 37
Motu Ultralite
Logic X / Live 9
Moog Sub 37
Motu Ultralite
Logic X / Live 9
Re: Sub 37 volume & Sustain knob ISSUE
No midi or usb cable connected...
??? any thoughts???
??? any thoughts???
MacbookPro 10.10.4 64 bit
Moog Sub 37
Motu Ultralite
Logic X / Live 9
Moog Sub 37
Motu Ultralite
Logic X / Live 9
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- Posts: 119
- Joined: Mon Sep 16, 2013 12:59 pm
Re: Sub 37 volume & Sustain knob ISSUE
Hi there!
Andy from Moog Tech Support here! If you email me or one of my assistants we can provide some file and instructions for recalibrating the potentiometers. This may solve the problem. If it does not, then there may be an issue with the pots themselves and we will need to repair this for you.
Here is the contact information you will need:
Andy Hughes, Service Manager
[email protected]
828-251-0090 xt 221
Nate Marino
[email protected]
xt. 204
Taylor Mott
[email protected]
xt. 217
Thanks,
Andy Hughes
Service Manager
Moog Music, Inc.
Andy from Moog Tech Support here! If you email me or one of my assistants we can provide some file and instructions for recalibrating the potentiometers. This may solve the problem. If it does not, then there may be an issue with the pots themselves and we will need to repair this for you.
Here is the contact information you will need:
Andy Hughes, Service Manager
[email protected]
828-251-0090 xt 221
Nate Marino
[email protected]
xt. 204
Taylor Mott
[email protected]
xt. 217
Thanks,
Andy Hughes
Service Manager
Moog Music, Inc.