Beta firmware broke my Sub 37, help please

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alexfsu
Posts: 21
Joined: Mon Nov 02, 2015 9:07 pm

Beta firmware broke my Sub 37, help please

Post by alexfsu » Sun Feb 14, 2016 3:00 am

Installing the newest beta firmware left my unit with all lights on and a blank screen, restarting doesn't change it. I know it's a beta and things happen, but can someone please tell me how to fix this? Thank you.

paul_sub37
Posts: 186
Joined: Fri Oct 02, 2015 1:57 pm
Location: Wales,UK

Re: Beta firmware broke my Sub 37, help please

Post by paul_sub37 » Sun Feb 14, 2016 7:45 am

Did you try redoing the firmware update procedure again from scratch?
My Sub 37 Patches - Sub 37 + Mother 32 + UR-44 + OS X 10.11/Ableton Live/Logic Pro X + Push 2

seanpark
Posts: 51
Joined: Tue Mar 10, 2015 7:05 pm

Re: Beta firmware broke my Sub 37, help please

Post by seanpark » Sun Feb 14, 2016 12:58 pm

Start up in bootloader mode (fine tune at 0, filter cutoff at 0, hold pitch wheel all the way up, turn unit on). That should delete the old firmware and allow you to load another.

Are you doing sysex update or using the automatic updater?

Remember you can always use sysex to reload the last official firmware release if the beta is having issues.

seanpark
Posts: 51
Joined: Tue Mar 10, 2015 7:05 pm

Re: Beta firmware broke my Sub 37, help please

Post by seanpark » Sun Feb 14, 2016 12:59 pm

Knobs at 0 means 7 o'clock,

paul_sub37
Posts: 186
Joined: Fri Oct 02, 2015 1:57 pm
Location: Wales,UK

Re: Beta firmware broke my Sub 37, help please

Post by paul_sub37 » Sun Feb 14, 2016 1:03 pm

if you do this - remember to let go of the pitch wheel once it starts:

http://forum.moogmusic.com/viewtopic.ph ... ed#p149826
My Sub 37 Patches - Sub 37 + Mother 32 + UR-44 + OS X 10.11/Ableton Live/Logic Pro X + Push 2

alexfsu
Posts: 21
Joined: Mon Nov 02, 2015 9:07 pm

Re: Beta firmware broke my Sub 37, help please

Post by alexfsu » Tue Feb 16, 2016 2:06 am

I got it working with the Windows installer instead of the Mac, but it erased all my settings, and sounds aren't saving, sounds are strangely breaking up for no reason, sound from MIDI is delayed. This was a complete disaster, anyone know the safest way to roll back to stable 1.1 please?

seanpark
Posts: 51
Joined: Tue Mar 10, 2015 7:05 pm

Re: Beta firmware broke my Sub 37, help please

Post by seanpark » Tue Feb 16, 2016 2:53 am

You might try the newest version that was sent out to beta testers.

Otherwise do a standard sysex install of 1.1. Have you tried doing that yet?

alexfsu
Posts: 21
Joined: Mon Nov 02, 2015 9:07 pm

Re: Beta firmware broke my Sub 37, help please

Post by alexfsu » Tue Feb 16, 2016 2:55 am

can't take the chance again, gotta finish this track. okay so u mean sysex librarian and press play for all four of the 1.1s? so I can just copy over the beta no problem?

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fwilleke
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Location: Berlin, Germany
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Re: Beta firmware broke my Sub 37, help please

Post by fwilleke » Tue Feb 16, 2016 10:53 am

Shouldn't be a problem.
The first sysex file (the tiny one) erases the installed firmware anyway.
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