I've had my new Sub 37 for a week and have noticed that most of the knobs are not tight (they rock when pressed). I've emailed tech support tonight asking what to do. They don't introduce noise but it bothers me. I'd say about 50% of the knobs you turn (not selectors) are loose to varying degrees. This unit was built a few weeks ago.
Does it sound like these are simple to tighten down from the bottom side or something? Anyone else experiencing this?
Regards,
Steve
Loose knobs on Sub 37
Loose knobs on Sub 37
Steve Jurick
OSX 10.11.3
Studio One 3.2 64bit
Logic Pro X 64bit
Steinberg UR-22
Allen & Heath Zedi 10FX
Moog Minitaur
Moog Sub 37
Access Virus TI2 61 keyboard
Yamaha Motif ES-8
Arturia Beatstep Pro
OSX 10.11.3
Studio One 3.2 64bit
Logic Pro X 64bit
Steinberg UR-22
Allen & Heath Zedi 10FX
Moog Minitaur
Moog Sub 37
Access Virus TI2 61 keyboard
Yamaha Motif ES-8
Arturia Beatstep Pro
Re: Loose knobs on Sub 37
hi steve,
had mine just over a year and suddenly the pots went squelchy and wobbly about 2 months ago. have been reaching out to andy at moog for months but other than him suggesting i take it to the UK service centre I can't get any answer as to whether they would consider this something that needs to be covered under warranty. i'm starting to think the pots are a bit of a problem on my beloved sub...
had mine just over a year and suddenly the pots went squelchy and wobbly about 2 months ago. have been reaching out to andy at moog for months but other than him suggesting i take it to the UK service centre I can't get any answer as to whether they would consider this something that needs to be covered under warranty. i'm starting to think the pots are a bit of a problem on my beloved sub...
Re: Loose knobs on Sub 37
mine is brand new but has wobbly knobs exactly like your video. moog support please help!