Updater 1.1.14 stuck on Second installation phase Sub37

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Ksynth
Posts: 13
Joined: Sun Sep 21, 2014 8:56 am

Updater 1.1.14 stuck on Second installation phase Sub37

Post by Ksynth » Sun Jan 31, 2016 11:33 am

Phase one seemed to work fine but phase two is just stuck at 71%.

Any solutions?

Is it safe to re-install?

So I Cancelled the installation.

Installed the latest midi driver and when I ran the System updater again it told me that version 1.1.14 was installed.

Seemed to me that might not be true as I cancelled during the second phase. So I am running phase 2 of the install again and the second phase is going quite slow compared to the first cancelled time when it reached 71% rapidly. This time it is much slower during Phase 2.

It just passed the 71% previous attempt's stalled level and seems to be OK now.

This install succeeded.



Reached 100% Then an error message

"Installation failed, click the install button".

Trying again. It tries the Second installation phase rather than doing the whole install again.

Will edit this message when this attempt completes.

f_x
Posts: 20
Joined: Mon May 04, 2015 5:21 pm

Re: Updater 1.1.14 stuck on Second installation phase Sub37

Post by f_x » Mon Feb 01, 2016 1:44 pm

Hi,

i encountered the same, then i restarted the whole process and it worked.

Also check the reliability of your USB connection...

Felix
Moog Sub 37 (firmware 1.2.0, Subsequent 27 editor 1.0.0, MIDI driver 4.35.0) per USB
Windows 10 (64 bit)
Reaper 5.76 (64 bit)

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Dr.Sax
Posts: 10
Joined: Fri Jan 15, 2016 9:36 am

Re: Updater 1.1.14 stuck on Second installation phase Sub37

Post by Dr.Sax » Mon Feb 01, 2016 4:15 pm

Got an email from amos. The installer seems to have the USB driver missing. See his mail

Ksynth
Posts: 13
Joined: Sun Sep 21, 2014 8:56 am

Re: Updater 1.1.14 stuck on Second installation phase Sub37

Post by Ksynth » Tue Feb 02, 2016 12:28 pm

After installing the midi driver the install went OK.

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