Windows 10 USB Device Descriptor Failure Error

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seattlemark
Posts: 1
Joined: Sat Dec 19, 2015 4:05 am

Windows 10 USB Device Descriptor Failure Error

Post by seattlemark » Sat Dec 19, 2015 4:32 am

Hello from the Pacific Northwest. I am connecting my Sub 37 using two different USB 3.0 Host Controllers: Intel USB 3.0 eXtensible Host Controller - 1.0 Microsoft, and ASMedia USB 3.1 eXtensible Host Controller 1.10 Microsoft. Both return an error: Unknown USB Device (Device Descriptor Request Failure)

Windows has stopped this device because it has reported problems. (Code 43)

A request for the USB device descriptor failed.

Here are the events:

Device USB\VID_0000&PID_0002\8&1e63ff56&0&3 was configured.
Driver Name: usb.inf
Class Guid: {36FC9E60-C465-11CF-8056-444553540000}
Driver Date: 06/21/2006
Driver Version: 10.0.10240.16384
Driver Provider: Microsoft
Driver Section: BADDEVICE.Dev.NT
Driver Rank: 0xFF0000
Matching Device Id: USB\DEVICE_DESCRIPTOR_FAILURE
Outranked Drivers: usb.inf:USB\DEVICE_DESCRIPTOR_FAILURE:00FF2000
Device Updated: false

Device USB\VID_0000&PID_0002\8&1e63ff56&0&3 had a problem starting.
Driver Name: usb.inf
Class Guid: {36FC9E60-C465-11CF-8056-444553540000}
Service:
Lower Filters:
Upper Filters:
Problem: 0x2B
Status: 0x0

Device USB\VID_0000&PID_0002\8&1E63FF56&0&3 was deleted.
Class Guid: {36FC9E60-C465-11CF-8056-444553540000}

Driver Management has concluded the process to add Service usbhub for Device Instance ID USB\VID_0000&PID_0002\8&1E63FF56&0&3 with the following status: 0.

Driver Management concluded the process to install driver usb.inf_amd64_9f319a1cb1a9ec28\usb.inf for Device Instance ID USB\VID_0000&PID_0002\8&1E63FF56&0&3 with the following status: 0x0.

Driver Management concluded the process to install driver usb.inf_amd64_9f319a1cb1a9ec28\usb.inf for Device Instance ID USB\VID_0000&PID_0002\8&1E63FF56&0&3 with the following status: 0x0.

Driver Management has concluded the process to add Service USBHUB3 for Device Instance ID USB\VID_0000&PID_0002\8&1E63FF56&0&3 with the following status: 0

Driver Management concluded the process to install driver usbhub3.inf_amd64_caa57285880769f4\usbhub3.inf for Device Instance ID USB\VID_0000&PID_0002\8&1E63FF56&0&3 with the following status: 0x0.

Device USB\VID_0000&PID_0002\8&1E63FF56&0&3 was deleted.
Class Guid: {36FC9E60-C465-11CF-8056-444553540000}

Device USB\VID_0000&PID_0002\8&1e63ff56&0&3 was configured.

Driver Name: usb.inf
Class Guid: {36FC9E60-C465-11CF-8056-444553540000}
Driver Date: 06/21/2006
Driver Version: 10.0.10240.16384
Driver Provider: Microsoft
Driver Section: BADDEVICE.Dev.NT
Driver Rank: 0xFF0000
Matching Device Id: USB\DEVICE_DESCRIPTOR_FAILURE
Outranked Drivers: usb.inf:USB\DEVICE_DESCRIPTOR_FAILURE:00FF2000
Device Updated: false

Any ideas? Is my MOOG broken? Do I need to send it in for repairs?

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