Brand new Sub 37, notes won't stop playing

alexfsu · Post by **alexfsu** » Mon Nov 02, 2015 9:10 pm

I will start messing around with an init patch and suddenly it just keeps playing a steady note, like a MIDI key is stuck. Switching to other presets has that same note held, only a restart fixes it temporarily. Do I have a defective unit?

jsharpphoto · Post by **jsharpphoto** » Tue Nov 03, 2015 7:28 am

It doesn't like you have something plugged in to the Gate CV port.

Padbangers · Post by **Padbangers** » Tue Nov 03, 2015 3:23 pm

Hey I just reported this, too. But on my Sub 37 this only happens when you're outside of the default octave (octave up or down is activated). Can you confirm that?

alexfsu · Post by **alexfsu** » Thu Nov 05, 2015 10:04 pm

Padbangers wrote:Hey I just reported this, too. But on my Sub 37 this only happens when you're outside of the default octave (octave up or down is activated). Can you confirm that?

No I'm in the default octave, happens for all presets after it begins. I have nothing plugged into any CV ports. So bummed right now.

Control_Voltage · Post by **Control_Voltage** » Fri Nov 06, 2015 12:26 pm

Hi there,

Andy from Moog Tech Support here!

Please contact us directly for assistance with this issue, we will be happy to help you get it sorted out.

Andy Hughes, Service Manager
[email protected]
828-251-0090 xt 221

Nate Marino
[email protected]
xt. 204

Taylor Mott
[email protected]
xt. 217

Thanks,
Andy Hughes
Service Manager
Moog Music, Inc.

Moog Music Forum

Brand new Sub 37, notes won't stop playing

Brand new Sub 37, notes won't stop playing

Re: Brand new Sub 37, notes won't stop playing

Re: Brand new Sub 37, notes won't stop playing

Re: Brand new Sub 37, notes won't stop playing

Re: Brand new Sub 37, notes won't stop playing