First, I'd like to say hello! First post here, wish it pertain to a possible issue with my 37.
My keys seem to be playing the same note every third or fourth (white) key. So, for example, if I work my way up it will go: C,D,E,E,G. Did I do something unintentionally or do I need to get in touch with Moog? Under warranty at least. Thanks!
Sub 37 keyboard problem
Re: Sub 37 keyboard problem
Hmm does this always happen even if you change to a different preset?
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Re: Sub 37 keyboard problem
hmm sounds like keyboard ribbon or controller failed, or there is a mechanical problem with the key-bed.
UNREAD_POSTby Control_Voltage » Wed Aug 19, 2015 10:21 am
Hi Guys,
Andy from Moog Tech Support here!!!
Feel free to call or email us for support with these sorts of issues, sometimes these are quite simple to suss out over the phone:
Andy Hughes, Service Manager
[email protected]
828-251-0090 xt 221
Nate Marino
[email protected]
xt. 204
Taylor Mott
[email protected]
xt. 217
Thanks,
Andy Hughes
Moog Music, Inc.
Sub37TE V1.2 / 4 X CP-251, 3 x MF-104M, MF-102, MF-107, MF-108M, 4 x Mother32, MP-201
My Eurorack https://www.modulargrid.net/e/racks/view/2268669
My Pedal Board https://www.modulargrid.net/p/racks/view/461843
My Eurorack https://www.modulargrid.net/e/racks/view/2268669
My Pedal Board https://www.modulargrid.net/p/racks/view/461843
Re: Sub 37 keyboard problem
Hi there!
I just received my moog sub37 today and i have the exact same problem! C D F F G A B B
Did you solved the problem?What was it? I'm really interested to know
I just received my moog sub37 today and i have the exact same problem! C D F F G A B B
Did you solved the problem?What was it? I'm really interested to know
Re: Sub 37 keyboard problem
I also have the same Problem, worked perfect until recently.
Re: Sub 37 keyboard problem
Solution: Global Menu 1.1: Tuning Scale - Choose another Scale.