Sub37 keys...hanging too far out from panel? Moog to fix

Everything Sub.
lushr
Posts: 161
Joined: Wed Oct 27, 2010 11:19 pm

Re: Sub37 keys...hanging too far out?

Post by lushr » Sat Aug 30, 2014 8:10 pm

I think they explained that the panel and keyboard position is to make it easy for quick servicing. The panel itself, the side panels, they're all a fairly fixed size and shape for this reason and others such as being based on the original Little Phatty chassis.

They've also acknowledged the issue and offered to develop a fix for what is a cosmetic issue. Which I think is very high level of service.

Thank you Moog team.
___________________________________________________
LP Stage II, LE Sub37

Blackout
Posts: 238
Joined: Mon Aug 26, 2013 9:19 am

Re: Sub37 keys...hanging too far out?

Post by Blackout » Mon Sep 01, 2014 12:49 am

bartleby wrote:
Blackout wrote:maybe if it was brown wood color it could even match the side cheeks and make the whole synth look even more retro/cool...

i'm hoping for red or yellow felt.
felt, along with wooden side panels, always makes a synth sound much warmer. ;)


the piano that my piano teacher had when i was around 13 years old had green felt across the top of the keys there. i remember being obsessed with trying to pick it out with my fingernail hehe

kmm08
Posts: 4
Joined: Sun Aug 17, 2014 8:15 am

Re: Sub37 keys...hanging too far out from panel? Moog to fix

Post by kmm08 » Wed Sep 03, 2014 4:41 am

Funny, the Sub 37's keys on the unit I received (I believe serial number in the 300's) are not sticking out at all like that in the pictures, so the buttons do not seem to be in the way. However, my keys are all uneven and have to send the unit back to be serviced anyway.

Moog Music
Posts: 71
Joined: Fri Feb 10, 2012 11:09 am

Re: Sub37 keys...hanging too far out from panel? Moog to fix

Post by Moog Music » Thu Sep 11, 2014 12:48 pm

Hi Pedroproenza,
We are sorry to hear about any issues you have experienced.
I can assure you that not having the original box is perfectly fine.

-Your Friends at Moog

Blackout
Posts: 238
Joined: Mon Aug 26, 2013 9:19 am

Re: Sub37 keys...hanging too far out from panel? Moog to fix

Post by Blackout » Fri Sep 19, 2014 8:44 pm

hi Moog, any news on the fix for this and what it will entail?

cheers!
Blackout

Saonegin
Posts: 9
Joined: Mon Nov 03, 2014 6:01 am
Location: Helsinki

Re: Sub37 keys...hanging too far out from panel? Moog to fix

Post by Saonegin » Mon Nov 03, 2014 6:22 am

Yes, same issue here in Finland with my Sub 37 (serial number mid 1500). I was surprised about the gap and those clearly visible square holes. And then I found this thread. Can I now calm down and expect some help from Moog with this?

Amos
Posts: 2438
Joined: Wed Jul 23, 2003 3:11 pm

Re: Sub37 keys...hanging too far out from panel? Moog to fix

Post by Amos » Mon Nov 03, 2014 1:00 pm

Moog have sourced some black felt lining material for use with piano keyboards... if you are interested in having this material installed on your own keyboard, contact the Moog service department directly.

cheers,

Amos

bartleby
Posts: 56
Joined: Sat Aug 30, 2014 2:20 am
Location: berlin

Re: Sub37 keys...hanging too far out from panel? Moog to fix

Post by bartleby » Mon Nov 03, 2014 2:11 pm

dang, i had been hoping for red felt.
but black felt is ok, too. anything is better than those ugly gaps. ;)

i hope this is a field upgrade?

Blackout
Posts: 238
Joined: Mon Aug 26, 2013 9:19 am

Re: Sub37 keys...hanging too far out from panel? Moog to fix

Post by Blackout » Wed Nov 05, 2014 7:54 am

hi, can anyone confirm, is this a matter of "do-it-yourself" install? or does the keyboard need to go back to Moog? or to a local distributor ? or service centre?

the square holes are really unsightly. especially when the Sub37 sits on a keyboard stand and the angle pushes them right in your face.

this problem is even is quite obvious on the front cover of the current SOS!!

Cheers,
Blackout

bartleby
Posts: 56
Joined: Sat Aug 30, 2014 2:20 am
Location: berlin

Re: Sub37 keys...hanging too far out from panel? Moog to fix

Post by bartleby » Wed Nov 05, 2014 11:11 am

Blackout wrote:hi, can anyone confirm, is this a matter of "do-it-yourself" install? or does the keyboard need to go back to Moog? or to a local distributor ? or service centre?

i just contacted tech support about this: at first, they suggested that i send in my s37 and have them install it for me. but after i told them that i have built and modded my share of diy and vintage synths before, they agreed to send it to me as a 'field' upgrade instead. i'll report back when it arrives and let you know how hard it is to install. but how hard can it be to take apart your s37, glue in a strip of felt, and put it back together?

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Rene K
Posts: 40
Joined: Wed Oct 22, 2014 4:17 pm

Re: Sub37 keys...hanging too far out from panel? Moog to fix

Post by Rene K » Wed Nov 05, 2014 4:19 pm

Thanks,
i have the same Problem with my keys.

gencomprodukts
Posts: 101
Joined: Sun Sep 08, 2013 9:53 am
Location: Paris
Contact:

Re: Sub37 keys...hanging too far out from panel? Moog to fix

Post by gencomprodukts » Wed Nov 05, 2014 4:46 pm

Same thing here.
MOOG Memorymoog+, Sub 37, CP251, ROLAND SH-1, SH-2, SH-7, SH101, Juno 60, SVC350, TR808, SCI Prophet 5 Rev.3.1, KORG Mono/poly, KR55, OBERHEIM SEM, WALDORF Microwave 1, DSI Prophet 08 Desktop PE, BOSS DR-55, BassBot TT303, AKAI MPC1000 JJOS2XL.

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Rufus the Dog
Posts: 153
Joined: Wed Sep 17, 2014 8:38 am

Re: Sub37 keys...hanging too far out from panel? Moog to fix

Post by Rufus the Dog » Wed Nov 05, 2014 5:05 pm

Me too but I think I can source my own length of felt (or similar) and fix it rather than let the Sub37 out of my sight :D


R.

Saonegin
Posts: 9
Joined: Mon Nov 03, 2014 6:01 am
Location: Helsinki

Re: Sub37 keys...hanging too far out from panel? Moog to fix

Post by Saonegin » Thu Nov 06, 2014 5:55 am

Please, tell in this forum how you did with your various kinds of felt adventures (with Moog tech support or without it). :D

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Rufus the Dog
Posts: 153
Joined: Wed Sep 17, 2014 8:38 am

Re: Sub37 keys...hanging too far out from panel? Moog to fix

Post by Rufus the Dog » Thu Nov 06, 2014 4:28 pm

I am going to cut a strip from this …

http://www.amazon.co.uk/gp/product/B00D ... ge_o00_s00

.. and stick it to the vertical part of the panel just behind the keys. the 2mm thick felt should be enough to conceal the key 'holes'

I have chosen black but there are plenty of other colours :D


R.

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