Where to purchase?

Pentalon · Post by **Pentalon** » Tue May 19, 2009 1:00 pm

Any suggestions on where to order a Voyager Select from online? I'm hesitant to go with the big names because they seem to be getting slammed with negative reviews (even taking into account the normal amount of noise and expected unhappy customers on these sites), and of course I'm not familiar with the smaller independent sites. Does anyone have any positive/negative online ordering experiences to relate?

Thanks,
Derek

soundxplorer · Post by **soundxplorer** » Tue May 19, 2009 3:42 pm

I'd start with NovaMusik.
http://www.novamusik.com

Call them, don't order on the website. Their stock is never updated on the website. But they are very friendly people and very knowledgeable about synths. I've had nothing but good experiences with them.

alainhubert · Post by **alainhubert** » Tue May 19, 2009 4:35 pm

soundxplorer wrote:I'd start with NovaMusik.
http://www.novamusik.com

Call them, don't order on the website. Their stock is never updated on the website. But they are very friendly people and very knowledgeable about synths. I've had nothing but good experiences with them.

I second that suggestion. One of my friend bought a Prophet08 from them and even if we live in Canada, he received it quickly and had a good experience dealing with them.

Bryan T · Post by **Bryan T** » Tue May 19, 2009 5:59 pm

I bought my Little Phatty from Nova and would recommend them.

Analog! · Post by **Analog!** » Tue May 19, 2009 10:17 pm

I strongly suggest novamusik.com as well. They were very helpful and fair. I even got a free shirt, coffee mug, and coffee with my Voyager OS.

soundxplorer · Post by **soundxplorer** » Tue May 19, 2009 10:25 pm

OK, just to throw another one in there - these guys are great too:
http://www.analoguehaven.com

Jrayk Roze · Post by **Jrayk Roze** » Fri May 22, 2009 1:52 pm

soundxplorer wrote:OK, just to throw another one in there - these guys are great too:
http://www.analoguehaven.com

Analogue Haven used to be the best place to buy synths in California, because you could actually drive to them and know the satisfaction of having your gear already. Sadly, they don't have a storefront anymore.

Anyway, I'd go with Novamusik if you live closer to Wisconsin than California.

I got my Voyager from Novamusik for free, the t-shirt was $2,350 though...

Pentalon · Post by **Pentalon** » Fri May 22, 2009 7:19 pm

Thanks for the suggestions everyone! Nova Musik looks good, and I like the look of their "Ultra" bundle that includes a couple of Moogerfoogers I was interested in.

Thanks,
Derek

Subtronik · Post by **Subtronik** » Fri May 29, 2009 10:10 pm

www.sweetwater.com

They've been good to me, so I'll always recommend them.

If you call ask for Trip Irish, he'll hook you up.

CTRLSHFT · Post by **CTRLSHFT** » Fri May 29, 2009 10:35 pm

I've bought a Prophet 08, LP Stage II, and Vermona DRM-1 MKIII from Nova Musik (from the actual store, they're located like an hour away from me, wee!) Analogue Haven is the shiznit too.

Both are incredibly supportive, small retailers w/ hearts and passion for electronic music.

Avoid the big guys, as they will randomly assign you to some dude as your salesman who at least in my experience, doesn't know a Moog from a Moogle. I'm sure there's synthheads that work there, but like Guitar Center, slim pickings.

Analog! · Post by **Analog!** » Fri May 29, 2009 10:38 pm

Subtronik · Post by **Subtronik** » Fri May 29, 2009 10:50 pm

Hold up.

Check the Voyager Select Series price at both Nova Musik and Sweetwater. They're exactly the same at $3,295.00

Nova Musik: http://www.novamusik.com/search.aspx?ty ... 95&mid=288

Sweetwater: http://www.sweetwater.com/store/detail/VoyagerSFM/

The price is the same, unless you work with them.

I'm getting the same Voyager Select Series from Sweetwater for $3200 out the door, free shipping, plus a two year warranty.

Can Nova beat that?

I'm not even going to go into all the other favors they've done for me in just a couple of months.

Subtronik · Post by **Subtronik** » Fri May 29, 2009 10:54 pm

psmoog wrote:I definitely steer away from sweetwater. I have talked to them about possible purchases and they seem like car salesmen. At the smaller places like novamusik, they seem much more genuine about providing good service. I am sure sweetwater does have some good people on staff, but I just haven't found them yet.

They seem??

Did you actually buy anything from them?

If so, who did you deal with and how did they screw you?

Swaying people away from a solid company based on your assumptions isn't right.

CTRLSHFT · Post by **CTRLSHFT** » Fri May 29, 2009 11:08 pm

Subtronik wrote:
psmoog wrote:I definitely steer away from sweetwater. I have talked to them about possible purchases and they seem like car salesmen. At the smaller places like novamusik, they seem much more genuine about providing good service. I am sure sweetwater does have some good people on staff, but I just haven't found them yet.
They seem?

Did you actually buy anything from them?

If so, who did you deal with and how did they screw you?

Swaying people away from a solid company based on your feelings isn't right.

Neither is defending them staunchly for no other reason than to start a flame war on morals.

Sweetwater is a nice place, but like all larger retailers, they are considerably more faceless from the outset. You immediately get signed up w/ some guy that unless he's a big synth fanatic, is only interested in milking you for his cut and retaining you as a customer.

Nova Musik and Analogue Haven on the other hand are exclusively in the electronic music biz. Sure, they want your money too, but they have a lot more reason to treat you right, as you're a good fit for their business. On top of that, they are MUCH more likely give you useful information and advice.

Who do you think is going to give you a better personal and detailed experience from a customer service perspective, Amos Gaynes ala Moog, or CSP ext. 3491 for Roland?

Subtronik · Post by **Subtronik** » Fri May 29, 2009 11:26 pm

Morals? When did I argue morals?

I'm defending them because you both say stay away from sweetwater based on your 'feelings', when I've personally only had excellent experiences with them.

Give some evidence that you got a bad deal from them, otherwise quit with the conjecture.

Bottom line is that at the end of the day it's all about the money you pay.

If you're more concerned with how 'nice' sales people seem over what they actually charge then by all means, go for the fluff.

And why bring up Amos? He's not a salesman. That's just grasping at straws.