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Re: Moog Voyager Problems

PostPosted: Mon May 06, 2019 7:59 am
by tthki
Hi,

I´ve run into some problems with my Voyager - there has been some prior issues when the whole instrument would go silent, some issues with the lcd screen and now the filter envelope is not triggering correctly. (There is a lag of varying length between the attack and decay stages, for example with both knobs at zero it now takes from 5-10 seconds for the envelope to close...) Same problems whether triggering with the keyboard or using an external gate. My serial number is 3091, so apparently Moog have stated that there is presumably some faulty parts. Synth purchased in Helsinki in 2011. Anybody with any advice? Is the person to contact still [email protected]?

Thanks in advance,

-Tuukka

Re: Moog Voyager Problems

PostPosted: Sun May 12, 2019 12:22 am
by Ledbetter
Yes, and he will authorize an RMA if your Voyager is in the serial number range. It is a Voyager Select, yes?

Good luck.

Re: Moog Voyager Problems

PostPosted: Mon May 13, 2019 6:59 am
by tthki
Ok, thanks for the reply - I´ll try to get in touch with Andy! It´s a performer edition...

-T