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DFAM dead after wrong power supply use

Posted: Mon Mar 01, 2021 6:45 am
by benh0515
Hello,
I accidentally put a wrong power supply into my DFAM (19v) just a few seconds.
It doesn't light on anymore.
Any idea how I can fix it?
I try to contact support but I have no response.
Thank you.

Re: DFAM dead after wrong power supply use

Posted: Wed Mar 03, 2021 12:08 pm
by MRNUTTY
benh0515 wrote: Mon Mar 01, 2021 6:45 am Hello,
I accidentally put a wrong power supply into my DFAM (19v) just a few seconds.
It doesn't light on anymore.
Any idea how I can fix it?
I try to contact support but I have no response.
Thank you.
You mean a 19V walt wart instead of the 12V one that was supplied?

Most well designed, commercial rated products, protect from overvoltage and reversed voltages on user accessible inputs; it's literally only pennies and square mm's to provide this kind of protection.

Personally, I would be discouraged if that was what killed your DFAM.

I'll look at mine later this week.

Re: DFAM dead after wrong power supply use

Posted: Wed Mar 17, 2021 6:52 pm
by MRNUTTY
Fwiw, I lost a doepfer envelope follower to a reversed cable. Sheesh, poor consumer design.