new grandmother firmware out!

[ummagumma]

got a notification from Moog about this: anyone who has been having issues tried it out yet?

[Mortyel]

I just tried it out and I have two issues already.
1) Gated glide is not working. When in drone and I release a key and then press another key, it jumps to the new key directly.
2) Multitrigger still does not work :’( Any ideas? I have been trying to set it multiple times with no luck. Even resetted all globals and tried again.

[Jorg]

Same goes for the Matriarch. Wanted to check if anyone installed it and came across any problems.

[bichuelo]

Installed them on both without any problems

[Skotchi]

Unfortunately, I've run into a problem: After sending the Invalidate file to my Matriarch, the Arp rate never stops blinking green and orange. Even after removing the USB cable and rebooting the Matriarch, the Arp rate continues to blink green and orange after startup (without having tried to send the Invalidate again). As per their instructions, I've tried multiple times, but I can never get out the initial update mode.

I have an email out to Moog for assistance.

[Mortyel]

I have problem with gated glide and multitrigger. Still not working.

[moogy_j]

Unfortunately, I've run into a problem: After sending the Invalidate file to my Matriarch, the Arp rate never stops blinking green and orange. Even after removing the USB cable and rebooting the Matriarch, the Arp rate continues to blink green and orange after startup (without having tried to send the Invalidate again). As per their instructions, I've tried multiple times, but I can never get out the initial update mode.

I have an email out to Moog for assistance.

I've just successfully updated my Matriarch - I believe this is the way that it was for me also. Did you try going to the next step and send the firmware erase file?

John

[Skotchi]

Unfortunately, I've run into a problem: After sending the Invalidate file to my Matriarch, the Arp rate never stops blinking green and orange. Even after removing the USB cable and rebooting the Matriarch, the Arp rate continues to blink green and orange after startup (without having tried to send the Invalidate again). As per their instructions, I've tried multiple times, but I can never get out the initial update mode.

I have an email out to Moog for assistance.

I've just successfully updated my Matriarch - I believe this is the way that it was for me also. Did you try going to the next step and send the firmware erase file?

John

Hi John,
I did finally hear back from Moog; that's what they suggested, and I was able to update successfully by moving on to the Erase step.

Thanks for your comment!

[SteveW]

I use MIDI-OX on W10.

Had to set buffers to 2048 and 256 of them for the main firmware Sysex file to send without "out of memory" errors.

I wish Moog had provided a little more info in their instructions. BOME if you haven't used it before is not exactly transparent.

How do I know if the update "took"?

EDIT: Never mind, figured it out, it worked! Used the Global Settings option, top black key and penultimate bottom black key to check version.