Repairs on MF Delay
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Repairs on MF Delay
by mattymel » Tue Nov 22, 2016 3:29 pm
Hey. I sent in a MF Delay back in to Moog for a repair. Any experience/ideas on how long Moog usually takes to return repairs?
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Re: Repairs on MF Delay
by bichuelo » Tue Nov 22, 2016 8:17 pm
It depends on what is the problem.
The time it takes to diagnose and how common the problem is
The time it takes to diagnose and how common the problem is
http://audiotecna.info
T-III, Voyager, VX-351, Slim Phatty, Model D, Sub Phatty, Subsequent 37, Minitaur, all moogerfoogers and minifoogers, EW+, Theremini, Model 15, Filtatron, Animoog, Model D App, iOS 11 Mother-32, DFAM, Werkstatt, Win7, High Sierra
T-III, Voyager, VX-351, Slim Phatty, Model D, Sub Phatty, Subsequent 37, Minitaur, all moogerfoogers and minifoogers, EW+, Theremini, Model 15, Filtatron, Animoog, Model D App, iOS 11 Mother-32, DFAM, Werkstatt, Win7, High Sierra
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bichuelo - Posts: 773
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Re: Repairs on MF Delay
by Kirneh Ness » Sat Dec 03, 2016 7:59 pm
I am in Europe, and have had a Clusterflux in repair since June (first two months it was in "postal limbo" - turned out the UK vendor didn't pick up my package; so I got it back, got billed for return postage, and could spend more money on postage by sending it again). Now it has been picked up, but I don't know if my vendor ships the unit to Moog or try fixing it themselves. It's been going on forever now.
Anyway, when I needed to get the repair done (which then turned into a whole process of costs), I realized that the whole RMA thing is strictly for US residents. I wasted some time there, and I never found out if there are any advantages of registering your Moog products if you are non-US. Does anybody know? Are units normally sent to Moog for repairs?
Anyway, when I needed to get the repair done (which then turned into a whole process of costs), I realized that the whole RMA thing is strictly for US residents. I wasted some time there, and I never found out if there are any advantages of registering your Moog products if you are non-US. Does anybody know? Are units normally sent to Moog for repairs?
Guitars, Moog Grandmother, Minitaur, Slim Phatty, Moogerfoogers 101, 102, 103, 104M, 107, 108M and CP-251. Yamaha CS-15. Roland JUNO 106. DSI Tetr4. Arturia MiniBrute, Beatstep Pro. Korg ARP Odyssey Module Rev1, microKORG XL.
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Kirneh Ness - Posts: 95
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Re: Repairs on MF Delay
by ronnystender » Fri Dec 30, 2016 11:26 am
Yeah, for non-US residents getting these products repaired is a complicated procedure.
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