New update crash - BACKUP PRESETS WITH "EXPORT" FIRST!

[supersaw]

Just updated animoog and now it won't open. Crashes on splash screen

Ipad1 ios 5.1.1
Tried rebooting, tried home button power button reset, did not try reinstalling yet. Have not backed up my patches yet.

[reset]

Same here. Guess I have to fire up my phatty.

[jkheinz]

Me also
iPad 3
ios 5.1.1
no jailbreak

[BrufordRules]

The same here

Animoog 1.1.0 doesn't run in my iPad 2 iOS 5.1.

Be careful! And backup your presets and previous versions before updating it!

I hope Moog solve this issue soon!

[kmc2381]

they've taken down the update page from the website. i think they know something's up.

[BrufordRules]

I'd like to think Moog is working on that because the 1.1 update video is now private and one hour ago was public.

[BrufordRules]

Reinstalled the app solved the problem but I lose my presets

[supersaw]

No way i'm reinstalling before i backup my presets. I assume i'll be able to do that? If not, oh boy will i be crushed.

ok so i guess i am screwed now? can't backup presets at this point. other synths i have store the preset files in the app folders in itunes.

edit: well i had half of them backed up. i stopped crying now.

[njd82]

First post, not felt the need to till now.

Updated this awesome app just now and I can't retrieve the Richard Devine soundset that I'd already paid for.

Do the Moog guys check this forum or is there a better place to report an issue?

Apologies if I'm going over something which is posted elsewhere.

[khnumhotep]

Yeah... I updated Animoog, it kept crashing, reinstalled it, lost my presets AND the Richard Devine SoundSet (it won't restore if I tap on restore purchases...)
Not Cool.
Looks like Animoog is going to need another update.

EDIT: I was able to restore the RD soundset, but my presets are still gone

[AdamAxbey]

And restoring purchases doesn't seem to restore the original set of presets that came with Devines pack, or the April fools one!

[supersaw]

can't restore richard devine pack. and i guess i have to redownload the detroit dj pack? where do i get that now? EDIT: found them on the site here.

EDIT: RD devine sounds are there now under "."

EDIT: calmed down now (kind of. can't believe i didn't backup my presets recently. lost about 30 )

[BrufordRules]

And restoring purchases doesn't seem to restore the original set of presets that came with Devines pack, or the April fools one!

Yes, I think it has to be done manually. Really annoying.

[BrufordRules]

The Richard Devine Soundset worked for me the second time I tried to restore my purchases. The presets are stored into the first folder (the one with a dot).

[till]

Original iPad here running iOS 5.1.1. I just updated and the Animoog quits silently after showing the splash screen.
And I can't open the App to export sounds I did.
So what ever I do, will I delete all my sounds?