Minitaur Editor Strange behaviour mac

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tomsawyer11
Posts: 2
Joined: Fri Aug 12, 2022 6:08 am

Minitaur Editor Strange behaviour mac

Post by tomsawyer11 » Sun Aug 21, 2022 3:20 am

Hi, I've contacted Moog Support about this but have had no reply in two weeks. Is their support usually so slow?

I am trying to use the Minitaur Editor on Apple Monterey with Ableton Live 11, both are the latest versions. My minotaur and Editor are also both the latest versions.

All the presets from Moog in the Editor are listed as KEYS in the preset browser. Also, the Presets on the Hardware side of the editor, when I double click them they just change to a different preset name in the editor, sometimes they change to INIT, sometimes to a different patch.

Does anyone know a fix or have any experience with the same problems?

tomsawyer11
Posts: 2
Joined: Fri Aug 12, 2022 6:08 am

Re: Minitaur Editor Strange behaviour mac

Post by tomsawyer11 » Sun Apr 09, 2023 7:40 am

No answers here? Same as Moog support just never responded. I currently have problems with the moogerfooger plugins and support is once again just not answering me. How does moog have such terrible support???

ghostly
Posts: 3
Joined: Sun Mar 11, 2012 4:44 pm

Re: Minitaur Editor Strange behaviour mac

Post by ghostly » Fri Jun 16, 2023 1:28 pm

The presets section of the editor is very flakey.

I opened mine today to find that all the presets were under KEYS. (KEYS wasn't there a couple days ago). Along with that, all my user presets have magically disappeared form the editor and the hard drive. Great.

I wouldn't hold your breath waiting to hear from tech support.

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