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New Background noise

Posted: Tue May 06, 2014 5:30 pm
by absentmusic1
Dont know if its
already a problem with the gate.
But after the latest upate with the new editor,
i have this background noise again.
http://www.filedropper.com/moog
here you can hear a little example.
Would be nice if someone can help me

Re: New Background noise

Posted: Wed May 07, 2014 1:51 pm
by ttimotthhtty
I had something similar after updating. Rebooted, changed cables, the noise stopped. Not sure if it's related.. I assumed it was a cable that coincidentally went bad, however that didn't explain how it was affected by the filter. Does it go away as you lower the cutoff?

Re: New Background noise

Posted: Sun Jun 01, 2014 11:35 am
by absentmusic1
Dont know what went wrong.
Moog told me to send the unit in for support.
Dont know if i have too.
I loaded up an other sound file.
Would be nice if someone can check it.
Sometimes it seems gone.
Load preset Nr. 4 from the new editor called BottomBarrelBass.
Can someone tell me please if only on my unit are these artefacts after the sound release.

http://www.uploadserver.net/s/download/ ... 51592/Moog Minitaur Sound.mp3

Re: New Background noise

Posted: Fri Jun 06, 2014 8:04 am
by absentmusic1
Sorry i made a mistake.
The preset where you can heare these artefacts is
Preset 5 Brighter Fifth.
Not 4
Some answer would be nice

Re: New Background noise

Posted: Fri Jun 06, 2014 11:37 am
by bichuelo
Try plugging the PSU into another outlet. Also, try using it without USB, via MIDI only. Does the noise go away?

Re: New Background noise

Posted: Sat Jun 07, 2014 5:27 pm
by absentmusic1
Tried everything.
Got a new unit by my friendly music dealer to compare it with my one.
The new unit works great without this sound artefacts.
So my unit goes to repair.