Fentro wrote:... I heard from Mike Adams, Moog's president, that so far, no one has been charged for the site because it is in beta.
Simply wrong answer by Mike Adams. I can proove it easily. I registered very early. And I had to pay on February the 3rd.
Here is the mail I got after the payment was processed:
From: [email protected]
Subject: Your MoogSpace payment
Date: 3. Februar 2007 16:21:07 MEZ
To: [email protected]
Hello Till Kopper,
We have received your payment of $12.95. Your subscription to MoogSpace has been renewed. We here at Moog sincerely appreciate your support. Enjoy MoogSpace, and thanks!
When the next step of development is complete, there will be more stuff on there that will make the minimal fee ($15/ year!) worthwhile, such as the Moogeler, a patch mapping tool where users can share their patch cable setups for specific sounds. There will also be exclusive discounts for paying members, and web instructional videos.
But I did not yet received value for 3 months. Not even the promised content the announced just before the paying. The errors of the MoogSpace (the way uploaded pictures are shown and the way userinterface bugs) are not yet fixed.
I received a short mail by MoogMusic Office Manager Heidi Bucher on April the 24th:
MoogMusic Office Manager Heidi Bucher wrote:I completely understand your frustration. We have a new Marketing guy starting next Monday. We have been without one for a couple weeks now. We have big plans for Moogspace, it has unfortunately just been put on the back burner for a while, but the front burner is near. ...
I really hope I get a refound for the months I payed for nothing at all.
And hopefully the way MoogMusic is communicating with paying MoogSpace members will get better. It can't get worse. it took 53 days for a real answer by Moog to this thread. And still no official words in this thread about the future of MoogSpace. This is why I published this mail of MoogMusic here.
I wonder how many people paid for MoogSpace. Only me?
In my country, the way the things happened would be a case for public offices to take actions.
But now I got an answer by Moog. And hopefully they will now finally keep the full MoogSpace mebers informed about what will happen when. So lets wait and see.
So you are the new site admin, Fentro ?
I think I missed this change being announced here somewhere.