Amazing Products, Amazing Marketing - Not So Good Forum !!

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mingwingming
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Location: UK Hertfordshire

Amazing Products, Amazing Marketing - Not So Good Forum !!

Post by mingwingming » Mon Jul 22, 2019 5:08 pm

Anyone else feel the same, they absolutely love their Moog products and the Marketing Team certainly know how to work their magic with Youtube and the Website, Packaging, Support Materials, Tshirts etc.. everything seems of a real high quality.. until you come to this forum.. where it feels a little bit lonely from the Moog Team... Come on Moog Make the Forums come to life add some first class support... I had to actually do a double check to see if this was actually Moog's Forum and not a 3rd Party... Its not the most important thing in the world i know but it would be nice to feel like someone is listening and can give some answers..

Love you Moog :D :D :D
DFAM - GRANDMOTHER - Dreadbox NYX - Yamaha AN1X - MFB Tanzmaus - Maschine MK3 - Cubase Pro (tons of plugs)

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MRNUTTY
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Re: Amazing Products, Amazing Marketing - Not So Good Forum

Post by MRNUTTY » Mon Jul 22, 2019 5:19 pm

Few of the product forums I know of have any support people that respond often.

Email support for pressing problems. I have received satisfactory product support via email and phone.
VoyagerEB, Minitaur, LittlePhattyII, 4xSlimPhatty, Sub37, MF[2x101,2x102,103,104M,105,105B,105M,2x107,108M], 3xCP251, XV351, MP201;
2xMother 32, DFAM, Subharmonicon;
System 55 and Minimoog clones with lots of mods.

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ummagumma
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Re: Amazing Products, Amazing Marketing - Not So Good Forum

Post by ummagumma » Fri Jul 26, 2019 7:40 pm

+1 agree with the post above

the forum does seem a bit quiet lately, but there are a lot of resources available if you use the search function

torinkrell
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Re: Amazing Products, Amazing Marketing - Not So Good Forum

Post by torinkrell » Fri Aug 09, 2019 10:57 am

Yes - the forum used to be more active with several experienced techs active some time back. I believe some of the reasons have to do with the huge increase of information available on the web and that some of these techs are getting older and even passing.
Akai AX-80
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Altec AS-1600 audio oscillator (1947)
Moog Music Minimoog Model D (1973)

alainhubert
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Location: Montreal, Quebec, Canada

Re: Amazing Products, Amazing Marketing - Not So Good Forum

Post by alainhubert » Fri Aug 09, 2019 1:11 pm

RIP Kevin Lightner. :(

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bichuelo
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Re: Amazing Products, Amazing Marketing - Not So Good Forum

Post by bichuelo » Fri Aug 09, 2019 10:56 pm

Indeed, Kevin is dearly missed in this community

Another reason might be that, up to my knowledge, users are not getting email notifications on their suscribed threads: viewtopic.php?f=1&t=31408

Or at least some of us
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