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Moog Merchandising ??

Posted: Tue Nov 30, 2010 10:51 am
by Didge
Hi there....having bought the Moog Voyager RME a while ago,I'd thought I'd buy some T-Shirts!
I ordered them on 2nd.November and although my card has been charged - I still haven't recieved the goods.I have sent 2 emails to Stacy at Moogmusic.com but with no reply to either of them.This is nearly a month ago now ------how long does it take to get a few T-shirts to the UK ????????

Fed up of waiting................Didge.

Re: Moog Merchandising ??

Posted: Tue Nov 30, 2010 3:34 pm
by anoteoftruth
Call customer service if you have a issue, they are always excellent to deal with.

I've bought stuff from the UK that took a lot longer than 4 weeks to get to me in Canada. It's not unheard of, I'm sure there is a reason for it.