Hi, I’ve had a Voyager Elec Blue v3.4 since last September and had no problems with it what so ever, up till now!
When I try and start it up, initially the screen appears blank green and it outputs a noise that starts quite high and slowly descends into a low rumble. If I press a key then the noise stops and the screen jumps to the Moog Voyager logo screen and then freezes. It wont boot up any further than that and no sounds can be played.
I’ve used the search option on this forum and not come across any similar threads, but if somebody can either help or point me in the right direction i’d be greatfull!
[quotePrime NL
Posted: Thu Feb 12, 2009 1:31 pm Post subject:
I think you should contact Moog about this as this sounds like a serious hardware problem which isn’t that easy to solve via a forum.[/quote]
Thanks… I have already emailed their tech support, but hav’nt heard anything back yet.
I was hoping somebody might have come across this before and had a workaround or know a way to reset it!
You know the lag time from the time that you flip the switch until the time that the screen/wheels/leds come on. SOmetimes I fear that a day will come one day when these lights wont come on.
Cheers EricK… Hope you never have to feel the pain!!
I suppose as this kinda gear ages, you expect niggles and parts to have to be maintained etc, but hopefully not on a 5 month old machine!
Moog emailed back that its probably a power supply problem.
I’m in the UK… They’ve recomended Cimple as a repair centre, but as its still under warranty I think i’ll send it back to the supplier and let them deal with it, but thanks everyone for answering.
Hopefully the repair turnaround time wont be too long, but I might have to treat myself to a new piece of equipment to cheer myself up…
Maybe a Moogerfooger
I had a problem that sounds similar to yours. My Old School had a power supply malfunction, in that it wouldn’t power the keyboard. I’d turn it on, and the oscillators would be stuck in the low frequencies. It happened on the 4th day I had the thing! It was the first Old School ever sent back to Moog. But when I got it back, I got a free “Presets are for the weak” T-Shirt. Meh.
Any report on repair, Dom? My Voyager just encountered the same problem Except when I press a key nothing happens. I don’t have the money to get this fixed right now and am actually pretty sad since even when I do it’s going to cost a ridiculous amount of money to ship anywhere from Hawaii. Ugh.
I sent the voyager back to the supplier who in turn sent it onto a repair centre.
According to the supplier, the repair centre hadn’t got back to them after a month so they agreed to replace it, so I never got to find out what the actual problem was unfortunatley.
Hope you manage to get yours sorted, I was gutted for days after I sent mine off for repair!
Except when I press a key nothing happens. I don’t have the money to get this fixed right now and am actually pretty sad since even when I do it’s going to cost a ridiculous amount of money to ship anywhere from Hawaii. Ugh.