Voyager Problems

The Moog Forum Minimoog Forum
1

Ok, it’s been two days since I’ve had my Voyager and it’s already acting weird.

When I first start it up it shows the Moog splash screen for about two seconds. The contrast for the Moog logo goes to zero (almost black) during those two seconds.

It then goes to the ‘PANEL Parameters - Filt ENV Amount’ page. It shows the ‘Memory’ number and the ‘Actual’ number, but starts automatically dropping the ‘Actual’ number by -14 for about 5 seconds.

It starts out at -72 dropping the amount rapidly until slowing down to -58 until it stops and goes to the current preset.

If I don’t change the current preset, the sound will be muffled or sound different to some degree unless it’s original filter amount is already -58 due to the automatic filter amount change at start.

The worst thing is the ‘Amount To Filter’ knob has no effect on any sounds, and doesn’t even show any changes happening in the LCD display.

2

Is this a new machine, or used?
If it is new it sounds like it’s time for a warranty trip (Or exchange at the music store.)
If it is a used out of warranty machine, it sounds like time to open her up and look for a loose connection.
You might try reloading the OS. I don’t think that will help, but it won’t hurt.

(it’s acting like it isn’t scanning that knob correctly or it is falsely seeing a MIDI CC for that knob.)

BTW, BUMMER!

(I live with the fact my select up button doesn’t have debounce and doubles most of the time I hit it. I’m too cheap to send it in.)

3

It’s brand new. I even made sure to ask if it had ever been returned.

It’s got a 2 year warranty so I’m not worried, just bummed I have to wait for a replacement.

I did try updating the OS but it’s still has the same problems.

4

Did you e-mail Amos? It sounds like there may be a loose cable or something you could fix with a step-by-step tutorial compliments of Amos At Moogmusic D0t CoM. I’m just guessing, but either way, e-mailling Amos would be a good first step. :wink:

5

I’ll try that Voltor, thanks.

6

Hey, I’m sorry for the trouble! I sent you a pm.

-Amos

7

Looks like it’s a broken pot from shipping.

Fed Ex just ruined my week.

8

Yeah, I hate that. The only one worse than Fed Ex is UPS, pronounced “oops”. :laughing:

9

Yeah, actually I’ve never had a problem with Fed Ex until now.

The good thing is Sweetwater is sending me a replacement today, which will get to me by Thursday.

10

Same fire/mahogany, I hope? :wink:

11

Oh yes definitely, they had one left (whew).

If I had to settle for anything different it would be the Fire, black cabinet, which would have to be a special order because the black cabinets aren’t being made anymore.

12

Yeah, I noticed that the other day. Must not have been too popular. It’s good that you went through Sweetwater, and not Musicians Friend. That would have been a nightmare! :open_mouth:

13

I haven’t read any testimonials but I’ll take your word for it.

Sweetwater has taken care of me yet again, and I’ll keep going to them for gear until that changes.

It’s funny, I already started growing attached to that hunk of metal and wood in just two days :frowning:

14

Yeah…I was going insane while my LP was back at the factory for repair and modification. I feel your pain. :frowning: