Tuning Random Problem+Filter Spacing

Hi Everybody, and sorry for my english. I have two problems with my Voyager RME:

  • sometimes the OSC 1 seems to be completely out of tune, and other times seems to change the pitch randomly (like a S&H effect!). I think is a problem of the digital control…it appears after some hours that the moog is on…maybe i have to reset the “pot mapping”? I’ve made the operative system upgrage, but nothing to do…
  • the left channel (also in the headphones) does not work anymore if i am in “Dual LP”
    Mode. Can you help me, please? I have tried anything (Spacing, cables,
    ecc…), and i think that the Filter B is damaged…unfortunately. If i change the pole of the filter, sometimes works…
    It sounds great, but too many problems in the last 6 months…
    Help me please!??!!

It sounds like your RME has some serious issues, and would need to be looked at by a qualified Moog repair facility.

Did you buy it new ? Is it still under warranty ? If so, contact Moog Music support by email and ask them what to do to have them fix, or replace it.