Recently just picked up a Sub 37 and a few days into using it my mod wheel has become faulty. Not in a physical sense, I think in needs recalibration. When you trigger the mod wheel and then return it to ‘0’ position it still will be doing vibrato or whatever is assigned to it.
I used MIDI-OX and found that when the wheel is all the way returned to normal it registers a ‘41’. So it is not returning to ‘0’ like it’s supposed to.
I reached out to Andy Hughes but he has not got back to me. Maybe you guys can help. Thanks.
I’ve got the same problem. Mine stops going down at 89! I just don’t have the loot to ship it out, even though it’s under warranty, which basically renders it unusable for anything other than sending MIDI data to.
That sounds like a calibration issue, and pretty easy to correct. I can provide you with .syx files and instructions for recalibrating the potentiometers.
Please contact me directly at andy@moogmusic.com or by phone (828)-251-0090 xt. 221, 217, or 204
Thanks,
Andy Hughes
Service Department Manager
Moog Music, Inc.
Please Help, I think I need these recalibrating to.
The Last days, My mod-wheel acts strange. I have a constant Modulation, so I look to the midi monitor of my interface and see, when I put the wheel down It send “01 12” or “01 13” and chance nervous. My other synth mod wheels go down to “01 00”.
But maybe it`s a hardware problem, because if I put the sub 37 wheel up it stop counting at “01 7F” but I have a half inch to the endpoint without a reaction. is it possible that the wheel encoder is slips?
now I have looked at the modwheel encoder, all the metal stop bars ar steady. but the encoder self is a little slacky. and I think all of the wheel pressure goes directly to the encoder.
first I must dry the calibration, if it didn´t work I need a new wheel encoder.
Hello,
my problem is, I need my sub37 this weekend. I wrote 2mails to moog, but so far no response.
can anyone send my these syx files and instructions for recalibrating?
because I can’t work without the disguised modwheel.
I don’t want to send the files to you without permission.
But if you write a mail to Stefan Hund of emc, I’m sure he will help you quickly, it’s not the first time.
