Sub 37: MIDI not playing, unit freezes, automation issues

The Moog Forum Subsequent 37 & Subsequent 25
1

The MIDI light will stick on sometimes and freeze, and I won’t be able to save the preset before having to init the preset. Other times notes just won’t play in Ableton unless I start at the note, but when it loops again the note(s) won’t play. I have to keep starting at the note to get it to play–I see incoming MIDI info in the Sub 37 and Ableton though. Also, if I automate knobs like decay, it will go inactive because it was moved manually, yet I didn’t touch the decay knob at all. I’m hooked up through USB for MIDI and TRS for audio.

I’m considering taking it back to Guitar Center and exchanging for a new one, just seeing if this could be alleviated prior to that step, wishfully thinking that I don’t have a lemon. Thanks.

2

The normal cause is some sort of MIDI feedback loop, check that any data being received by your DAW is not being forwarded back out to the synth.

3

I have MIDI in Ableton that’s playing the Sub 37, so I guess that means MIDI is being forwarded back out to the synth. Could you please advise me as to what specifically I should do?

Like just now, MIDI randomly stopped being received by the Sub 37. Ableton is seeing it, but it’s not being sent to the synth this time at all.

4

Anyone please? I’m still having the MIDI feedback loop, as well as a note playing over and over, even after getting a replacement unit.