problems with calibration?

Seems like when I try to run calibration and stand 4’ or more away, a tone always persists..is this normal?

after calibration, the pitch always seems jumpy as well…

Hi there,

Andy from Moog Tech Support here! Please contact us directly for support with this issue:

Andy Hughes, Service Manager
andy@moogmusic.com
828-251-0090 xt 221

Nate Marino
natemarino@moogmusic.com
xt. 204

Taylor Mott
taylor@moogmusic.com
xt. 217

Thanks,
Andy Hughes
Moog Music, Inc.

Thanks Andy,

I didn’t think you’d be open over the weekend so just left a message.

Another thing I wanted to document before I forget, when running the firmware update to 1.1.1, the theremini display does nothing…

I send the erase, theremini screen goes blank, but if I turn the unit off..then on again, it goes through what appears to be the erase process.

After sending the new firmware update, unit does not restart, but after a manual restart I belive things are ok…just seemed very odd and wanted to mention that as well..not sure if it’s indicative of any defects..