You call support ignorant in the title, many people pointed this out to you, and yet you still wonder where the good will goes?
and again sitting the wrong way on the horse. I complained here about something that has happened and was ignorant behavior. Not I complained and then they got ignorant.
If you also do not agree on this word you still have to admit, there is a reason to use it in this case. It is not an f word and only insulting if untrue. I am not running around wildly calling people names because of anger issues. I try to change something that is not going right.
An example for you to understand: If a person gets attacked by another person and he kills the attacker in self defense, since he has no other choice to protect himself, he will walk free legally. To call his behavior inappropriate then is very unemphatic to say the least.
It’s inappropriate, and serves no positive purpose for the community.
Not only positive comments are useful to the community and it is not inappropriate to complain and give feedback about an issue for valid reasons here.
I really thought and hoped it is not a behavior from support that Moog as a company or brand really stands behind. Neither that big part of the community…
Now let’s see how it could benefit to the community then despite being a rather negative post:
A. I wanted to give feedback to Moog that cases like this happen again and again and they should please take care about either this case already or at least for future cases to not let it come this far.
or
B. If they do stand behind this quality (product and support) and behavior, then I want to warn the community or any potential buyer actually.
Well, sorry if it clouded your sunny day, I also would like to have only positive experiences.