Hi there, I’ve been experiencing a weird bug with my phatty ever since I installed the latest software update. This is how it goes:
1- The little phatty works perfectly as far as I can tell, but after a few days , something happens that makes the mod wheel start acting weird
2- The mod wheel no longer controls the modulation amount but rather changes the pitch of the oscillators, and this happens to every patch, not just the selected patch.
3- In order to try to fix the issue, I’ve tried to turn off and then on the LP, and I’ve also tried to do a master reboot, but none fixes the problem.
4- The only way I’ve been able to temporarily fix the problem has been to return the LP to factory settings, but this is very frustrating 'cause I end up loosing the patches I’ve modified or created.
5- One possible common factor that might be causing the problem, is that I’ve noticed that every time I create a patch of my own, a few days later the bug will re-appear.
nope, that’s a totally new one. You’re sayin that you can set the mod source and destinations to anything you like, but the mod wheel always is directly changing the pitch of (bot) oscillators?
Can you tell if it is changing the pitch by the same amount, on every patch?
What model LP and what OS version specifically are you using now?
This is an interesting situation… I might need to get Cyril in on this one.
Send me an email at amos a la moogmusic.com and I will send you a new OS installation file. I think it’s definitely possible that the OS got corrupted somehow. If re-installing the OS doesn’t seem to help, then I can replace the memory chip on which saved presets are stored, in case that is somehow being a problem. My first guess is OS trouble though.
Don’t worry, whatever it is we can take care of it.
