Hi,
I installed update but level led no longer functions. What can I do? level led does light when first powered up. It used to work just fine on old firmware. Do I have to go back to old firmware?
Hi Amos
i downloaded the new firmware and was able to ge to boot loader mode but cannot install firmware.
I still have rate light staying red. I’m using a Mac with sysex.
Any help is appreciated!
thanks
Jim
Same here for me, still. I’ve tried a few different MIDI OX sysex buffer configurations, as suggested by electronicpoison above, with slightly different outcomes. All result in no firmware update (complete, anyway) making it to the MF-104M. Trying larger buffer byte values gets the level LED blinking red/green briefly, followed by solid red and no auto-reboot. If rebooted, it stays in bootloader mode.
Does anyone have any suggestions for value combinations for the sysex buffer, or anything else that might help?
I’m going hunting tomorrow most likely, so I likely won’t be able to report back until after Easter.
David
NZ
Hello Everyone!!!
Andy Hughes from the Moog Tech Department here…
I was able to replicate this issue with the new firmware installation that ends with an LED “frozen” either green or red using Sysex Librarian on a Mac. I was using an Emu Tab 1X1. However, I was able to fix this unit no problem by taking it to a Windows computer and using MIDI-Ox to reinstall the firmware. So the units are not damaged or “bricked”, it is just that the firmware installation is not completing.
So here are some things to try to get past this lock up during the install:
- Make sure that whatever USB to MIDI converter that you are using has the most up to date drivers.
- Try a different Sysex handler. C6 is also usable on Mac, this may help. (http://www.elektron.se/products_sections/downloads/tm1-dl-c6-sysex-manager-osx)
- When using Sysex Librarian, do NOT have multiple .syx files highlighted when you hit Play, as sending things as batches seems to confuse the install.
- One of my customers was able to get it to install using Sysex Librarian after failures by adjusting the transfer speed to about 25%.
- If none of this helps, find a friend with a Windows computer and try installing it using MIDI Ox. I know this works just fine.
- Also, I have noticed some of the USB to MIDI converters are not as great as they used to be. I have had good experiences with the older gray Emu 1X1 and with the M-Audio MIDISPORT UNO(which is available at Best Buy for $20-$30). I hate to suggest buying different hardware to solve a problem, but such is life.
If anyone else has problems or success after a failure please let me know, and share your solutions here as well. You can reach me at andy@moogmusic.com or by phone (828)-251-0090 xt. 221
Thanks,
Andy Hughes
Service Department Manager
Moog Music, Inc.
I used Midi-Ox with a M-Audio Midisport Uno. The update worked great. I do recall having to change some settings in Midi-Ox so it wouldn’t freeze up, but cannot remember what I did off the top of my head.
Successful install!
I used Sysex Librarian on a Mac running current OS 9.2.
Buffer set to 25%
MIDI interface was a M Audio UNO
Hello Andy
Thanks for your help!
I managed to successfully install the new firmware on a Mac with Sysex Librarian. I used the MIDI merge function of the Sub Phatty editor and adjusted the transfer speed in the Sysex Librarian preferences to 25%.
The new firmware itself works great, so I`m totally happy and satisfied 
.
Thanks again,
radioland
Sorry I’ve been away from the computer for a bit, but I managed to get the new firmware installed into the MF-104M!
Instead of trying to use my USB-MIDI DIN cable with no luck, I decided to try the MIDI Merge idea (similar to radioland’s use of the Sub Phatty above), using one of my other Moog devices (I ended up using a Moog MP-201 Multi Pedal). I used USB from my PC to the MP-201, and MIDI DIN from the MP-201 to the MF-104M, while setting up the correct MIDI Merge routing in the MP-201’s menu system. It worked perfectly after that - using Bome’s SendSX with default settings.
Thanks Moog!
David
NZ
I manage to install the new firmware by using another free software than midiox (but infortunately, I didn’t remember of the name, I think it’s “midi monitor” 
)
Argh…this just happened to me trying the latest update using a mac, EMU tab 1x1, and trying both Sysex Librarian and C6. Is there a way to set the Sub37 to use it as a USB to DIN interface?
Hey guys, I want to try and attempt to update my 104m soon, and have very limited experience with using midi, so sorry to ask any dumb questions.
I don’t have a USB to Midi cable, so is it possible to use my Alesis q25 in some way to act as a pass through for my computer to my 104m? the Alesis has usb to the computer, and it has a midi output, which I could send to the 104m. If anyone who is knowledgable about this sort of thing walk me through with the steps I need to do to get my 104m updates using these devices. I really appreciate the help! I’m scared i’m going to brick my 104m 
Yes, it’s easy to set this up. I haven’t tried using the sub37 as an interface for sending firmware updates to another device, but it should work the same on Sub 37 as it has for the other users in this thread who were using Phatty / MP-201 in the same way.
To set up USB to DIN on the Sub 37, go to the MIDI menu, item 2.4: ECHO USB IN and set it to DIN. Now any MIDI sent from your computer to the Sub37 via USB is repeated out the Sub 37 DIN MIDI output.
Awesome, had to bump the transmit speed down to 20%…but then worked great. Thanks!
I installed the update tonight using a USB to 5 pin midi cable and it seemed to work but now I notice my tap tempo sets my modulation rate and not the rate of delay. I don’t use any midi with any of my pedals. The modulation seems to have a better, more dramatic sound for some reason which I love but I’d rather have tap tempo for the delay time but I have no idea how to change it (and once I do change it, I’d like it to stay that way). Any ideas?
From page 15 of the manual:
"-Pressing and holding the TAP TEMPO control for at least one second toggles the Tap Tempo function between the LFO RATE and DELAY TIME.
-The LED indicator for the function being controlled by Tap Tempo will flash green and flash in sync with the chosen tempo. "
Double post.
Thanks a lot, that’s what I get for never reading manuals. That actually sounds like a really useful feature.
Firmware 1.1.3 is out now!
http://www.moogmusic.com/sites/default/files/MF-104M%20Firmware_v1.1.3.zip
This is some Mickey Mouse shit right here. Same red light problem exactly as described by other users. I thought I would want to stay up to date (maybe it was already), and it doesn’t work.
Of course it’s Friday night, so I get no help and it’s completely unusable now. This shouldn’t be so complicated. Emu 1x1 like others mentioned, also tried using the Elektron Analog keys. Both get stuck on the second step (firmware installation)…just a red light.
I guess I’ll try my girlfriend’s PC on Sunday. But really…this is unacceptable, especially since how well-documented it is here that there is a problem. Either fix the damned problem or at least warn people of the problem before they attempt to do this.
I never would’ve thought the unit would be even temporarily unusable. Add to that I spent probably four to five hours on this nonsense before googling it and finding many people here and elsewhere with the same issue. Inexcusable.
I’ve probably spent in excess of $12,000 on your brand over the years. Some people really need your stuff to work, like, now. And we especially don’t expect a product to be even temporarily bricked attempting to update.
Hi there,
Please contact us directly for assistance with this issue, we will be more than happy to help.
Taylor Mott, Service Manager
taylor@moogmusic.com
828-251-0090 Ext 217
Adam Pryor
adam@moogmusic.com
Ext. 246
Harrison Street
harrison@moogmusic.com
Ext. 221
Noah Jolly
noah@moogmusic.com
Ext. 204
Thanks,
Taylor Mott
Service Manager
Moog Music, Inc.