# MP-201 freezing

**URL:** https://forum.moogmusic.com/t/mp-201-freezing/20340
**Category:** Controllers Forum
**Created:** [April 22, 2019, 9:55am UTC](https://forum.moogmusic.com/t/mp-201-freezing/20340 "2019-04-22T09:55:01Z")
**Posts on this page:** 5
**Page:** 1

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### Author: ![user28](https://forum.moogmusic.com/letter_avatar_proxy/v4/letter/u/7cd45c/32.png) [@user28](https://forum.moogmusic.com/u/user28)
#### Post date: [April 22, 2019, 9:55am UTC](https://forum.moogmusic.com/t/mp-201-freezing/20340/1 "2019-04-22T09:55:01Z")

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Wrote to Moog, but I am trying my luck here as well.  
Didn’t get a reply yet.  
So yeah, my MP-201 suddenly froze.  
As I turn it on, it gets stuck on the opening screen saying the name of the product and the OS version no. etc.  
What do I do?

Is there anyway to do a system reset or anything from this position? all lights are on in this situation. nothing moves.

Any help would be appreciated.

Nitzan.

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### Author: ![user28](https://forum.moogmusic.com/letter_avatar_proxy/v4/letter/u/7cd45c/32.png) [@user28](https://forum.moogmusic.com/u/user28)
#### Post date: [April 24, 2019, 8:13pm UTC](https://forum.moogmusic.com/t/mp-201-freezing/20340/2 "2019-04-24T20:13:13Z")

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Nothing?

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### Author: ![till](https://forum.moogmusic.com/user_avatar/forum.moogmusic.com/till/32/32_2.png) [@till](https://forum.moogmusic.com/u/till)
#### Post date: [April 25, 2019, 11:45am UTC](https://forum.moogmusic.com/t/mp-201-freezing/20340/3 "2019-04-25T11:45:57Z")

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Check the PSU. Maybe it is a bit off the specs.

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<div class="post-metadata">

### Author: ![user28](https://forum.moogmusic.com/letter_avatar_proxy/v4/letter/u/7cd45c/32.png) [@user28](https://forum.moogmusic.com/u/user28)
#### Post date: [April 25, 2019, 11:54pm UTC](https://forum.moogmusic.com/t/mp-201-freezing/20340/4 "2019-04-25T23:54:24Z")

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> [@till](#):
>
> Check the PSU. Maybe it is a bit off the specs.

It’s the PSU I ordered a few years back from Moog.  
I needed a European one (seller sent it with an american one), so I bought it straight from Moog’s website, when it was still available.  
I used the MP-201 with this PSU for a few good years now.  
This just happened.  
I heard it might be the fact both Midi and Midi USB were connected physically. can it be?

Would love more advice on this…

Thanks till.

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### Author: ![jan\_r](https://forum.moogmusic.com/letter_avatar_proxy/v4/letter/j/50afbb/32.png) [@jan\_r](https://forum.moogmusic.com/u/jan_r)
#### Post date: [May 30, 2021, 7:40am UTC](https://forum.moogmusic.com/t/mp-201-freezing/20340/5 "2021-05-30T07:40:35Z")

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> [@](#):
>
> Wrote to Moog, but I am trying my luck here as well.  
> Didn’t get a reply yet.  
> So yeah, my MP-201 suddenly froze.  
> As I turn it on, it gets stuck on the opening screen saying the name of the product and the OS version no. etc.  
> What do I do?
> 
> Is there anyway to do a system reset or anything from this position? all lights are on in this situation. nothing moves.
> 
> Any help would be appreciated.
> 
> Nitzan.

Hi,  
did you get it fixed? Did Moog answer you?

It looks like I have quite similar problem: [https://youtu.be/Fl1i4KGgGzA](https://youtu.be/Fl1i4KGgGzA)

It happens no matter which power supply I use, and which firmware update, or if I plug USB/midi cables or not.  
  
  
Does anyone have any idea what is going on?