Moog Voyager Rme big problems

Hello my Voyager rme have this problems
Serial number: RM0074

  1. No Headphones (i try 3 type of headphones and no one works )
  2. Master volume dosen`t effect sounds (i try whit every preset and combinations )
  3. Outputs are have different levels (again i try everything)
  4. When turn on the Voyager start to trigger a note without midi keyboard attached (sounds from its self)
    whit this problems i dont know me be even more but i cant figure out.
    I Try to update firmewere 3.5 3.6 try to re up banks(still the same)
    I Try it to go to your licence service here in my home town Sofia (allmar co).
    But after may be 5 mounts they can`t resolve my problems and tell me everything looking fine inside like new
    and give me back my synth whit 4 missing screws from outside and 1 missing
    rubber foot and scratches on the bottom.

Dear moog i`m owner of 2 of your synths and i love them sub 37 is beast but i wanna use voyager as well in my productions .

Pls help me !

Best regards. :wink:
Aleksandar.

Hello Aleksandar,

please contact Stefan Hund from EMC (the German Moogmusic distributor) - he will take care of it.
You will find Stefan’s Email address on his homepage www.emc-de.com (impressum).

Rudi

Ok Rudi i will speak whit Stephan tnxx and i hope to solve my problems :slight_smile:

Hello after 3 years i cant use my voyager can some one help me ?