Moog mother-32 sequencer issues

Hello,

I recently purchased a Moog mother 32. Now I have some problems with the tempo controls and sequencer. When adjusting the tempo / gate length knob, the tempo does vary but only slightly, at max being about 60bpm. Additionally, whilst in keyboard mode in the sequencer, adjusting the gate length does not produce any change; the octave/location LED bank will change to red (as to indicate gate length level) but only temporarily, and will not increase/decrease, only remaining on the first LED being lit.
What could possibly cause this, and any fixes to it? Thanks in advance!

For the tempo issue try changing the clock division by holding down KB & STEP while turning the tempo knob. Check the firmware update manual supplement for other divisions.