Little Phatty 'Free Librarian' Holiday Promo

While it was certainly nice to see that Moog is looking to brighten the holidays for those about to purchase a Phatty, the e-mail notification I received announcing this special offer felt a bit like getting a lump of coal! :cry:

I’m not asking for a freebie but I don’t think anyone here would complain about a little holiday discount for the rest of us.

What say you Santa Moog?

My reaction was more like “They know I have a LP, why do they send me this email? To make me buy another one or just to tease me?”

Same here…I got the email and had my spirits raised (I mean you would assume spending 1400 dollars would yield a free program worth $60).
But on further inspection of the website found it was for new purchasers.
I mean it’s great for people buying one, it’ll probably make the product EVEN more enticing…but it still really should be available to everyone.

I don’t expect it to be free for those of us who already bought an LP.
But I think they should think twice before sending out the email and no send it to us.

Could they be any more insensitive? I wish I had the software. Maybe I should have waited 11 months before buying my Phatty! :angry:

Yeah, guess I bought mine a month too early. I mean, you can’t please all the people all the time, and offers like this do need cutoff dates, but a discount or some other consideration would be really cool. I didn’t need a email telling me I bought their product too soon…

I’m not sure Moog could begin discounting the librarian now. Would that be fair on the people who have already bought it?

C’mon …

When you buy a product, you can’t expect it to never be sold cheeper (ok, less expensive) or under other conditions (bundled with other products etc). Of course it’s not funny when it does, but that’s life!

But what you should expect is that a company who knows you already bought the product don’t throw it in your face with personally addressed information.
Still, this is not a big issue, just annoying. And a sign of a not very well planned campaign.

Over and out …

eh, quit complaining and just buy another one. get that polyphony everyone’s always talking about. you know you want to…

OK! C’MON! LET’S DO IT! :wink: 8 voice Phatty!

But what do I do with 7 copies of the Librarian? :wink: Gotta go figure that out first…

haha. i got a tickle from that, mostly because, in my head, that post was read by joe swanson from family guy.

i think you could sell some of the excess librarians on craigslist. you know, to pay off part of the mortgage you’ll have to take out to buy 8 lp’s.

I buyed an LP SE on may. I start saving about 6 or 7 month and I finally can i buy my first hardware (and analog!) synth. I always want to have a moog, but the voyager is so expensive for me. I live in Argentina and 1 dollar is 3$ for us. And a lot of brand dealers (m-audio, roland, korg, etc. etc) doubles or triples the price in dollars. For example if an ozone is 200 dollars in Us, in my country is 500 dollars (that is 1500 in our mone). But Moog has a great great commercial policy and the prices are very very near to the US.

When I came home and start playing the Phatty, I feel that all the time saving money was well paid. It´s not only afforable, its sounds so phatt and warm that i felt in love at first time.

When the Editor cames out, I thinked “why i must to pay extra for an editor if another companies gives it for free?”. After all If you don´t own the phatty the editor is useless.
But I rethinked the whole think. The advices from moog people in the forum, the powerfull and afforable synth that they made and I decide to buy the editor about 3 weeks ago. As Amos said they phatty is so easy to program that you don´t “need” the editor.
But I buyed it anyway. Its some way to support moog (and to thankz the great synth they made) and some visual guide to program presets and store and organize them. If U only buy a synth because it has a free editor, I think u don´t understand anything about synths.



For me was a lot of money (200 of our money) and its has some bugs. But Derek from Soundtower was so king that help me a lot with the editor (we exchange near 15 e-mails).

So people, stop crying. I think Phatty is a great synth, with or without the editor.

I guess my point is that it’s just a really, really stupid marketing plan to tell people who already own your product that you’re going to give something away to folks other than them unless they buy another one of your >$1200 product. I mean, even an ‘oops’ email would be something…

Geez, people, its called a holiday incentive, and all retailers do it this time of year. “Buy one of these and we’ll throw in XXX for free”. These are usually limited-time offers that expire after a certain date. Of course, all manufacturers reserve the right to change or improve their product at any time as they see fit, add or take away features, adjust the price, etc. (you pays your money - you takes your chances).

An ‘opps’ email? Would you expect to get one from Sears if you you just bought a set of tools and then got a mass mailing from Sears that they were offering a free toolbox with each set of tools sold? I doubt it. But somehow you feel it’s different for Moog?

Makes no sense to me.

I don’t know what “Sears” is, but the reason Moog have my email address is because I have registered my LP at their site. Maybe you don’t do that at “Sears” …

Hey guys,
If you don’t like my post feel free to message me but please don’t start fighting with each other. We’re all Moog fans here!

Sears is a nationwide department store/retailer here in the US. They’re everywhere. I’m sure you have something similar in Sweden.

The fact that you have registered your LP at Moog’s site makes no difference. Moog’s email is a mass mailing to ALL their customers. Could they make an exception on this email to not send to people who recently bought an LP? Manpower not withstanding, yes, they probably could do this, but then you’d have to define ‘recently’. How far back do you want them to go? A couple of months? Six months? And what if an LP owner was thinking about buying a second LP? I’m sure THEY would want to know about the deal.

Personally, I’d rather that Moog use its resources to make new products and improve existing ones than waste manpower modifying their email database.

Yes, that’s the mistake I was talking about.

C’mon, how hard is it to make a selective listing from a database?
It’s not like it’s rocket science or a hazard to the budget …

But sh-t the same, as we say in Sweden, it’s not worth any further discussion.

Ugh, it’s painful just seeing somebody associate Moog with Sears. :open_mouth:

I completely disagree with your argument but appreciate that all here are entitled to their own opinion.