Knob Not Responding

I recently purchased a brand new Little Phatty Stage 2 from guitar center.

Today my Filter knob stopped responding. The light indicator stays still, regardless of the actual knob level. It doesn’t allow me to change any of the filter parameters.

Does anyone know why this is happening?
I’ve had this synth for about 1 year and have used it about 5 hours total in a studio environment.