Did anyone ever got any reply/help from Moog support ?

Just curious…
I sent several mails/enquiries to Moog these last months. Never had any answer.
Did anyone manage to reach Moog support ?

I tried them last month, and also got no response.

That’s a shame.
It’s something to make instruments full of bugs, but it’s something else to do nothing about it and bury its head in the ground.

Was your query about a rather recent instrument or an old one?
I had no answer between 2015 and 2019 for queries about Little Phatty, but I’ve read here that the Moog support was “responsive and great”. They must filter out, I guess…

Matriarch. New. Expensive.

Crossing fingers for you, then! :slight_smile:

Thanks stiiiiive ! And happy to see you here as well.

Partagé ! :slight_smile:

Hoping that people get replies from the support team coz i am having some issues with forum. I want the support team to help me with this problem.