Moog Music Forum

hi Chic, i just wanted to add that i thought i had this problem with my Sub Phatty, but it turned out to be problem in the first patch i used to make sounds from, where the oscillator pitch offset setting was out, and then i continued to make sounds from this one sound and before i knew it i had mad...

Subber37 wrote: Also I think the TE black face with silver nobs and yellow lights Sub 37 is as good looking as this synth will EVER get.

100%. Its beautiful.

awsome post Subber37.

They are replacing my board with the latest board based on my request. .... My warranty has expired, my filter cutoff is fixed, and I don't expect any other problems with my Sub 37. Thanks for starting this tread Toom! for me this is the best news. A new revised PCB and metal pot installed into a S...

The solution is simple and has already been stated. If your filter pot is faulty then contact Moog and they'll take care of it. If your filter pot is not faulty then don't contact Moog because there's no need to. Why is this so difficult for folks to understand? Exactly! I contacted MOOG and the pr...

Whilst posting messages on board like this is quite common, the level of interaction, and accuracy of intent is rather low compared to a face to face, or even a phone conversation. Taking all that into consideration, I believe there is probably very little we actually disagree on, and I'll prefer t...

@blackout, I think you're making it out to be more sinister than it is. They have only seen a small percentage failures. They identified a LATENT defect in the component. With latent defects after a certain amount of time, if the unit hasn't failed, it won't fail. They are repairing all the failed ...

I don't agree to changing the terms of the agreement after the equipment was sold. I would like to see what Moog can do for folks with a problem within the agreement. So far the claim is that they have fixed those units that were brought to their attention. i think here is the point MRNUTTY. if Moo...

i know someone who just ordered a Sub37, they have read this thread and told me they obviously dont want the FFPP version. They are going to refuse to accept the delivery and send the sealed Moog box back when it arrives if the serial number on the box is below 5800 and ask for another one to be sen...

Just for reference, here's a link to the page offering the upgrades for Prophet 08 and Evolver. http://store.davesmithinstruments.com/products.php?cat=13 The relevant kit for a DYI'er is the one priced at $175. This kit included two 8x10 inch PCB's. The final cost of a Moog upgrade will depend on t...

i dont think anyone is suggesting ChiLam that Moog was cost-cutting with the pots. its more of an unfortunate design or component fault.

i would be more than happy to get the revised PCB so my local technician could install it.

You're forgetting one thing: what if the pot doesn't fail, and actually last many years ? Moog isn't expected to fix something that isn't defective, are they ? i think i mentioned "faulty filter pots" thealien666. not perfectly working ones. so if the pot fails in 3 years due to less usag...

heya Obtuse. i think the heat would be taken out of this whole thread actually if Moog agrees that faulty filter pots will be fixed free of charge to a new metal pot regardless of whether our Sub37's are in warranty or not. At the end of the day that's all we can really ask for. And as mentioned by ...

Thank you Moog for responding. Less than 0.9% of all Sub 37s have experienced a problem with the filter cutoff control. i dispute this figure, but regardless this is "so far"..over 600 synths!! have been returned with this problem...in less than 12 months of the synth being on the market....

Thank you Moog for responding. Less than 0.9% of all Sub 37s have experienced a problem with the filter cutoff control. i dispute this figure, but regardless this is "so far".. have been returned with this problem...in less than 12 months of the synth being on the market. How many more hav...