Moog Music Forum

Just to let everyone know... check your mail boxes, as I received my printed manual and t-shirt today! Unfortunately it was completely thrashed as someone (at the post office?) had ripped open the middle of the envelope and then taped it back together again. The manual was all crunched and the t-sh...

psynthetic wrote:...I don't suppose there are any weighted keyboards that you know of that *would* fit the Sub 37, Moog Music?

Sorry, but there are none that are drop-in-replacements.

-Your Friends at Moog

Hi Monokit,
The TP9 is not a drop-in replacement in this synthesizer.
We do apologize for this issue would be happy to replace the keybed for you.
Please contact our support department and we will arrange a solution.

828-251-0090
[email protected]

- Your friends at Moog

Hi Inspiran, This sounds like a MIDI loop, so make sure you have Local Control turned off on your Sub 37. Also, make sure things like the Arpeggiator On, Arp Latch On, and Envelope Latch On buttons are turned off. If you do ever happen to get a stuck note you can press both KB Octave buttons at the ...

Cant believe it... Still no delivery dates for Germany (Thomann) and MusicStore also removed their delivery date. Contacted Thomann and there's 120 units to be delivered still... I can't believe people's orders are not done in the order of purchase also - it's the least you'd expect after such a lo...

We now have a custom Windows driver solution that should address most of these issues and are working on integrating a fix. We will notify you all the moment we have something to test.

We apologize for the inconvenience,
Your Friends at Moog Music

Hi Pedroproenza,
We are sorry to hear about any issues you have experienced.
I can assure you that not having the original box is perfectly fine.

-Your Friends at Moog

Hello,
We are very sorry to hear about any issues you may be having with your Sub Phatty.
Please contact our tech support so we can make arrangements to take care of you asap.

[email protected]
828-251-0090

-Your Friends at Moog

Hi Synthatticca, Try doing a factory restore. This issue could be related to a few different things, so it's best to start from a clean slate if you can. WARNING: THIS WILL DELETE ANY SAVE PRESETS, SO BACK THEM UP Instructions for doing a factory restore are on page 44 of the Little Phatty manual. h...

Hi All, Because our instruments are often used on tours, we design for super fast servicing (particularly on the road) so that these units can stay up and running at all times. (If you drop something and break 3 keys, they can be swapped in 15 minutes.) Because of the16 preset buttons on the Sub 37 ...

if this is house electricity related I would expect an expensive moogerfooger pedal to be less sensitive to it than any cheap pedal, not more sensitive. and still it doesn't explain why it works perfectly in the FX loop. I still haven't read any competent, convincing or sober minded answer about th...

Audiobus is definitely not yet fully implemented. Moog, I think you need to get the Audiobus guys to add the app to their registry. It does not show up in the list of compatible app inputs. Also, many thanks for the hard work! Any recommendations on a sound pack to show my support? We are working o...

It sounds as if a handful of units may have been shipped without boot loaders installed. While unlikely, it is possible. Please contact our service department as soon as is possible. If this is the case, we will bring your unit in and address this immediately. 828-251-0090 techsupport@moogmusic.com ...

Hi All, Moogerfoogers are in fact designed to handle any instrument to line level signals. This sounds like an RFI related issue, which would explain why it would manifest itself in front of a high impedance amp input, but not in the effects loop. If you determine the MuRF is the cause of the issue,...

Hello,
This is not the normal performance of the pitch wheel.
Please contact our service department, and we will fix this issue for you immediately.

828-251-0090
[email protected]

-Your Friends at Moog