Search found 71 matches

by Moog Music
Wed Sep 17, 2014 2:11 pm
Forum: Subsequent 37 & Subsequent 25
Topic: Printed Manual for Sub 37
Replies: 12
Views: 1808

Re: Printed Manual for Sub 37

Just to let everyone know... check your mail boxes, as I received my printed manual and t-shirt today! Unfortunately it was completely thrashed as someone (at the post office?) had ripped open the middle of the envelope and then taped it back together again. The manual was all crunched and the t-sh...
by Moog Music
Tue Sep 16, 2014 9:15 am
Forum: Subsequent 37 & Subsequent 25
Topic: Sub 37 new keyboard exchange possible?
Replies: 13
Views: 1739

Re: Sub 37 new keyboard exchange possible?

psynthetic wrote:...I don't suppose there are any weighted keyboards that you know of that *would* fit the Sub 37, Moog Music?
Sorry, but there are none that are drop-in-replacements.

-Your Friends at Moog
by Moog Music
Mon Sep 15, 2014 10:07 am
Forum: Subsequent 37 & Subsequent 25
Topic: Sub 37 new keyboard exchange possible?
Replies: 13
Views: 1739

Re: Sub 37 new keyboard exchange possible?

Hi Monokit,
The TP9 is not a drop-in replacement in this synthesizer.
We do apologize for this issue would be happy to replace the keybed for you.
Please contact our support department and we will arrange a solution.

828-251-0090
[email protected]

- Your friends at Moog
by Moog Music
Mon Sep 15, 2014 9:44 am
Forum: Subsequent 37 & Subsequent 25
Topic: Sub 37 midi hanging ?
Replies: 3
Views: 868

Re: Sub 37 midi hanging ?

Hi Inspiran, This sounds like a MIDI loop, so make sure you have Local Control turned off on your Sub 37. Also, make sure things like the Arpeggiator On, Arp Latch On, and Envelope Latch On buttons are turned off. If you do ever happen to get a stuck note you can press both KB Octave buttons at the ...
by Moog Music
Fri Sep 12, 2014 11:24 am
Forum: Subsequent 37 & Subsequent 25
Topic: Sub 37 updated release date ?
Replies: 298
Views: 40941

Re: Sub 37 updated release date ?

Cant believe it... Still no delivery dates for Germany (Thomann) and MusicStore also removed their delivery date. Contacted Thomann and there's 120 units to be delivered still... I can't believe people's orders are not done in the order of purchase also - it's the least you'd expect after such a lo...
by Moog Music
Fri Sep 12, 2014 11:14 am
Forum: Little Phatty & Slim Phatty Forum
Topic: 1.10 vst editor don't work
Replies: 20
Views: 5114

Re: 1.10 vst editor don't work

We now have a custom Windows driver solution that should address most of these issues and are working on integrating a fix. We will notify you all the moment we have something to test.

We apologize for the inconvenience,
Your Friends at Moog Music
by Moog Music
Thu Sep 11, 2014 12:48 pm
Forum: Subsequent 37 & Subsequent 25
Topic: Sub37 keys...hanging too far out from panel? Moog to fix
Replies: 46
Views: 5736

Re: Sub37 keys...hanging too far out from panel? Moog to fix

Hi Pedroproenza,
We are sorry to hear about any issues you have experienced.
I can assure you that not having the original box is perfectly fine.

-Your Friends at Moog
by Moog Music
Thu Sep 11, 2014 12:45 pm
Forum: Subsequent 37 & Subsequent 25
Topic: Sub Phatty Cutoff Control automatically resets to 200hz?!?
Replies: 11
Views: 2606

Re: Sub Phatty Cutoff Control automatically resets to 200hz?

Hello,
We are very sorry to hear about any issues you may be having with your Sub Phatty.
Please contact our tech support so we can make arrangements to take care of you asap.

[email protected]
828-251-0090

-Your Friends at Moog
by Moog Music
Fri Sep 05, 2014 9:39 am
Forum: Little Phatty & Slim Phatty Forum
Topic: Little Phatty Stage 1 mod wheel issue
Replies: 1
Views: 359

Re: Little Phatty Stage 1 mod wheel issue

Hi Synthatticca, Try doing a factory restore. This issue could be related to a few different things, so it's best to start from a clean slate if you can. WARNING: THIS WILL DELETE ANY SAVE PRESETS, SO BACK THEM UP Instructions for doing a factory restore are on page 44 of the Little Phatty manual. h...
by Moog Music
Fri Aug 29, 2014 2:02 pm
Forum: Subsequent 37 & Subsequent 25
Topic: Sub37 keys...hanging too far out from panel? Moog to fix
Replies: 46
Views: 5736

Re: Sub37 keys...hanging too far out?

Hi All, Because our instruments are often used on tours, we design for super fast servicing (particularly on the road) so that these units can stay up and running at all times. (If you drop something and break 3 keys, they can be swapped in 15 minutes.) Because of the16 preset buttons on the Sub 37 ...
by Moog Music
Fri Aug 29, 2014 1:39 pm
Forum: Moogerfooger Forum
Topic: MIidi Murf hiss!
Replies: 23
Views: 3123

Re: MIidi Murf hiss!

if this is house electricity related I would expect an expensive moogerfooger pedal to be less sensitive to it than any cheap pedal, not more sensitive. and still it doesn't explain why it works perfectly in the FX loop. I still haven't read any competent, convincing or sober minded answer about th...
by Moog Music
Fri Aug 29, 2014 1:19 pm
Forum: Moog Apps
Topic: Animoog iPhone AUDIOBUS???
Replies: 20
Views: 10437

Re: Animoog iPhone AUDIOBUS???

Audiobus is definitely not yet fully implemented. Moog, I think you need to get the Audiobus guys to add the app to their registry. It does not show up in the list of compatible app inputs. Also, many thanks for the hard work! Any recommendations on a sound pack to show my support? We are working o...
by Moog Music
Thu Aug 28, 2014 1:10 pm
Forum: Taurus, Minitaur & Sirin
Topic: V2 firmware - can't initialise minitaur
Replies: 26
Views: 12193

Re: V2 firmware - can't initialise minitaur

It sounds as if a handful of units may have been shipped without boot loaders installed. While unlikely, it is possible. Please contact our service department as soon as is possible. If this is the case, we will bring your unit in and address this immediately. 828-251-0090 [email protected].com ...
by Moog Music
Wed Aug 27, 2014 2:00 pm
Forum: Moogerfooger Forum
Topic: MIidi Murf hiss!
Replies: 23
Views: 3123

Re: MIidi Murf hiss!

Hi All, Moogerfoogers are in fact designed to handle any instrument to line level signals. This sounds like an RFI related issue, which would explain why it would manifest itself in front of a high impedance amp input, but not in the effects loop. If you determine the MuRF is the cause of the issue,...
by Moog Music
Tue Aug 26, 2014 2:13 pm
Forum: Subsequent 37 & Subsequent 25
Topic: sub 37 pitch wheel rubbing side of case or something?
Replies: 4
Views: 686

Re: sub 37 pitch wheel rubbing side of case or something?

Hello,
This is not the normal performance of the pitch wheel.
Please contact our service department, and we will fix this issue for you immediately.

828-251-0090
[email protected]

-Your Friends at Moog